Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


November 14, 2020

I have had a good experience in using Trupanion with an ongoing condition over the past few years and others as they have occurred.

I have had a good experience in using Trupanion with an ongoing condition over the past few years and others as they have occurred. Your staff specislists have also been helpful. i would like to thank Jules for the great support and time she took when I recently called regarding a claim; additionally a totally unexpected large increase in monthly premium. She did extensive research in finding the answers with staff and found he was misclassified as a large mixed breed. Jules is a great listener, thorough in finding a solution, and very personable. Being the point of first contact she represents your company in a most favorable light.

Insurer: Trupanion

By: Helen

Useful
November 14, 2020

You are very prompt in paying my claim.

You are very prompt in paying my claim. Very polite and helpful thank you M Saunders

Insurer: Trupanion Canada

By: Margaret

Useful
November 14, 2020

I've had Trupanion for several years and they deliver what they promise and what I expect from them.

I've had Trupanion for several years and they deliver what they promise and what I expect from them.

Insurer: Trupanion

By: Cheryl

Useful
November 14, 2020

Joseph was very informative about HAL the insurance program works the benefits of each plan and how they deductible it¡¦s based per diagnosis.

Joseph was very informative about HAL the insurance program works the benefits of each plan and how they deductible it¡¦s based per diagnosis.

Insurer: Trupanion

By: Madalyn

Useful
November 14, 2020

Trupanion responds quickly to any claim

Trupanion responds quickly to any claim

Insurer: Trupanion

By: Janet de

Useful
Verified November 13, 2020

They are the nicest people; and pay the claims in a very timely way. Would highly recommend

Awesome insurance company. They pay quickly; and after your deductible is met; they do pay the 90% of remaining balance

Insurer: Trupanion

By: Lynda

Useful
November 13, 2020

Don’t waste your money

$1,400 in vet bills, how much did the ‘Best’ cover? $0. Enough said.

Insurer: Pets Best

By: JB

Useful
November 13, 2020

Healthy Paws cares more about getting your animal the help they need than they care about making profit off of you

Healthy paws has supported me and my pup beyond expectations. Claims are processed fast and fair, your refund arrives quickly, and I have never had to dispute anything. When I have had to talk to representatives, I never felt like I was talking to an insurance company that was "out to get me". I have been talking to gracious folks who care more about getting my pup the helps he need more than making sure I'm a net profit. Dealing with Healthy Paws has been nothing but wonderful, and I am thankful to be their customer. I am equally grateful for all their employees that have supported me. I will be a lifelong customer.

Insurer: Healthy Paws

By: Brogan

Useful
November 13, 2020

They Do It Right

I absolutely love this company. Their benefits are outstanding. They do not play games with claims. I've had every claim I've ever submitted (both small and large) paid exactly as the benefits state, without having to jump through hoops to make it happen. The process is easy and I do it all online. Customer service is excellent on the few times I called with a question. The rates vary by locality, which is the way it should be: adjusted to the cost of care where I live. I've recommended many friends to this company and none are disappointed.

Insurer: Healthy Paws

By: John

Useful
November 13, 2020

Great experience, keep up the good work!

Amazingly fast and easy claim processing.

Insurer: Trupanion

By: Ivana

Useful

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