Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Well worth the money
I signed up my dog for Healthy Paws soon after we adopted him and I'm so glad that I did. He ended up needing an endoscopy and soon after that he need teeth extractions done. Both of those procedures were very expensive. But Healthy Paws covered both of those and they saved us so much money. Submitting a claim is easy online. Whenever I have contacted customer support they have been nice and helpful. I was also surprised how quickly my reimbursement was deposited into my bank account. I would highly recommend them. They have a customer for life though! And it's not that expensive.
Insurer: Healthy Paws
By: Melinda
Unhappy with service and claim processing
Fight to get wellness claims refunded. Still havent received reimbursement for flea meds which I pay extra for to cover wellness. Been over 5 months. Cant wait for year to be over to change companies with cheaper premiums, higher % coverage.
Insurer: Pets Best
By: Ann
Great company
I got my dog on Embrace's policy when she was really young, I think less than 1 yr old. So, there weren't too many things wrong with her, and I expected a policy with zero pre-existing conditions! However, like literally a day or two before I finalized the policy purchase, she fractured her tooth, and that went on the policy as a pre-existing condition. She also got noted to have two temp ones and another permanent one, which I was surprised to see, but ultimately did not appeal because I felt they were reasonable (two temps were for ear infection and diarrhea, perm was adverse reaction to sutures, she had some issues following her spay). If you're reading this and considering pet insurance, the best advice I can give you is to get it as early as possible. Despite her few pre-existing conditions, my dog ended up needed ACL surgery on her right rear knee, costing us $4000. Embrace covered it all, and we only ended up paying about $400 out of pocket since we used up most of her deductible by then. This one surgery "paid" for like 3 years of coverage from Embrace, and we're expecting that she'll likely need surgery again for her other knee. Be mindful that the longer you wait, the most issues may pop up and end up on the pre-existing conditions list, and after that those issues, and I think issues that stem from those conditions, will never be covered again. The only thing I wish I did different was get Embrace for my dog as soon as I got her at 8 weeks.
Insurer: Embrace
By: Chelsie
Saved pets life
It really is amazing to know you don’t have to compromise the life of your pet in a critical situation when the Vet gives u an estimate $2500-4500. U sign the papers and know that healthypaws insurance got your back. Sign up early in life and get 90%. It will save u a lot of money. At 4 months our pet broke her paw- that was costly! We were happy we had insurance then. And recently she got stung by a bee and had to spend the night in the hospital due to allergic reaction.. safe to say: $50 a month paid off in the first few months. Hope we r done with vets. But good to know insurance got your back with 2-3 day direct deposit.
Insurer: Healthy Paws
By: Dmitry
very informative when asked about my claim.
very informative when asked about my claim.
Insurer: Trupanion Canada
By: Denise
Trupanion is a great product!
The process is easy, quick and efficient. Response time is unbelievably fast, as well!!
Insurer: Trupanion
By: Keene
Quick payment-very helpful
They were very helpful with a pre-approval claim for a prescription and once we had the paid claim they were very prompt about paying it.
Insurer: Trupanion
By: Debbi
Glad I had the foresight to purchase ...
Claims are processed as part of billing, during the vet visit. Excellent service and coverage.
Insurer: Trupanion Canada
By: Jennifer
Highly recommend!!
Fast and easy claim approval, which is wonderful in a stressful time. Helpful employees when I called and had questions. I received my money back in less than a week. Highly recommend!
Insurer: Trupanion Canada
By: Erin
Great experiences with Trupanion
I am so impressed with Trupanion! Claims are super easy to submit online, and communication as the claim is being processed is excellent! In addition, my 6 year old Pumi had two major health issues this year, and I was so relieved that the deductible, once paid, is for the whole year.
Insurer: Trupanion Canada
By: Sally