Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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You care, and so does Trupanion.
My dog has been insured with Trupanion since 2008. Very reliable company. Good to deal with. Quick claims processing, fast response to questions. Friendly agents.
Insurer: Trupanion Canada
By: Laura
Review of service acct TU0002110833
Excellent customer service and feedback on status of pre-approval and claim forms. Excellent and thorough analysis of claims.
Insurer: Trupanion
By: Clay and Mary
Fast & easy
It's fast & easy. i received my cheque via mail in about 3 days.
Insurer: Trupanion Canada
By: Shana
Great service from Trupanion
Our maltese was neutered and had complications because a testicule was embedded inside near a kidney. The extra costs of the operation, which lasted 3 hours according to the vet, was paid (90%) less the deductible. Trupanion handled all the paperwork with the Vet Hospital.
Insurer: Trupanion Canada
By: Raymond
The coverage is misleading.
The coverage is misleading. I had the month free and from my understanding (after talking to a representative on the phone) was $250 deductible with 90% coverage. On a vet bill of 1452.40 out of pocket I paid 867.33 so I'm assuming there were many items/medicines/treatments that were not covered by the insurance. I mean at least I didn't have to pay the full amount but I sure a heck didn't expect to pay as much as I did with this coverage. Customer service was great, friendly and helpful. Coverage was not good. For that reason I would not continue with the coverage and would be very unlikely to reccomend.
Insurer: Trupanion Canada
By: Paige
C. Thomson, Calgary
Trupanion has been the best pet insurance for our dog who has gotten herself into ¡§trouble¡¨ a few times, mainly from playing with balls or sticks! We have ended up at emergency a couple of times and it has always been a relief to see how much Trupanion covers. I will always remain loyal to trupanion, based on our experience so far, and I will always recommend then to anyone who is looking for pet insurance!????
Insurer: Trupanion Canada
By: Claire
Thank you Trupanion
We are very thankful for Trupanion, our little Cooper is having his second surgery, not sure we could have done them without Trupanion
Insurer: Trupanion Canada
By: Tonya
Always great experience.
Always great experience. Very quick turn around times for claims. I have never had a problem with your insurance.
Insurer: Trupanion
By: Laura