Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


December 14, 2020

Great costumer service and quick claim response!

Great costumer service and quick claim response!

Insurer: Trupanion

By:

Useful
December 14, 2020

Most convenient ever!!

It is so easy to forward a receipt to Trupanion claims submission email. Truly easy and convenient.

Insurer: Trupanion

By:

Useful
December 14, 2020

Staff member was kind and knowledgeable.

Trupanion staff were exceptional! The lady I first spoke with could not have been more kind to me as I explained about Louis' issue. This was our first claim and it was processed in a timely manner. All in all, a great experience.

Insurer: Trupanion

By:

Useful
December 14, 2020

My dog needed dental surgery and Trupanion was there to help.

My dog needed dental surgery and Trupanion was there to help.

Insurer: Trupanion Canada

By:

Useful
December 14, 2020

1

1. Because your customer service is terrific--regardless of whom I speak with, everyone is warm, smart, and responsive. 2. Trupanion doesn't nickel and dime the client when it comes to claims--and reimburses you FAST. 3. Trupanion locks in your monthly premium based on the age of your pet when you enroll in the program. 4. Once you hit the deductible for a given condition, you don't have to pay the same deductible for that same condition in subsequent years.

Insurer: Trupanion

By:

Useful
December 14, 2020

After 6 years of paying monthly premiums Trupanion has no Interest in supporting us through our beloved dog’s illness and convalescence.

After 6 years of paying monthly premiums, Trupanion has no Interest in supporting us through our beloved dog’s illness and convalescence. Trupanion seems to have no interest in the facts or making good on our contract. Customer service rep was very nice but not able to help aside from listening and sending appeal form. I used to tell everyone to get Trupanion but that was before my pet actually got sick.

Insurer: Trupanion

By:

Useful
December 14, 2020

Alex went out of his way to expedite the claims process.

Alex went out of his way to expedite the claims process. He was very caring.

Insurer: Trupanion

By:

Useful
December 14, 2020

Easy to file

Easy to file, relieved so much stress from the emergency vet visit.

Insurer: Trupanion

By:

Useful
December 14, 2020

Every claim has been processed in a speedy manner and very accurate manner.

Every claim has been processed in a speedy manner and very accurate manner.

Insurer: Trupanion

By:

Useful
December 14, 2020

Holly's Vet. Visit

My claim was handled quickly and efficiently, with no red tape at all.

Insurer: Trupanion

By:

Useful

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