Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great coverage at low cost
Our springer had to have ligament surgery on her leg and at 14/mo we saved close to $1000 out of pocket. Customer service was very helpful over the phone when i had questions about filing her claim, and they even sent a hand written get well card after our phone call and followed up with us to check in a few weeks later.. Our recently adopted beagle mix had been covered prior to this, so we were very familiar with the coverage ins and outs. The attention to detail ive received for both dogs has been great. I would suggesg you make sure you understand how much standard vaccinations and vet care costs annually before choosing a plan, and whether there are low cost vaccination clinics near you.. Claims take slightly over a month to process, but if you've met your deductible, and explain/show your vet your plan, many will give you an invoice instead if you direct your reimbursement to go the the vet office directly.
Insurer: Hartville
By: ALYSSA
Excellent!
Excellent processing and paying claims!
Insurer: Trupanion
By:
I have used Trupanion for years the service and coverage is great.
I have used Trupanion for years, the service and coverage is great. I have recommended to many folks.
Insurer: Trupanion
By:
I've had another competitor's pet insurance for another dear pet for 13 yrs and it was never an easy process to things submitted and approved in comparison to Trupanion.
I've had another competitor's pet insurance for another dear pet for 13 yrs and it was never an easy process to things submitted and approved in comparison to Trupanion.
Insurer: Trupanion
By:
Your customer service person was so knowledgeable and kind.
Your customer service person was so knowledgeable and kind. Claim was handled Very efficiently.
Insurer: Trupanion
By:
We have been very happy with Healthy Paws!!!!
We have found Healthy Paws to be very easy to work with. Claims are settled quickly! I wouldn’t have a dog without a major medical insurance plan! You never know what tomorrow will bring!!!
Insurer: Healthy Paws
By: Roxie
Trupanion is the BEST!
Trupanion is very FAST on returning your claim amount to you. Their website is very easy to file a claim. I HIGHLY recommend them!
Insurer: Trupanion
By: Susan
Very pleased with Healthy Paws
I had pet insurance for 14 years with a previous pet. When I got a new puppy I looked into the same insurance. The rates were astronomical and so many common dog illnesses were omitted. I did my research and found Healthy Paws. I am so thrilled with this company! Customer service is tops, turnover once claim is received is only a few days. My guy has had a few situations that needed surgery or hospitalization, and I am so happy with the amount covered. This company is awesome!
Insurer: Healthy Paws
By: susan
Appeal Paid
Initially, our claim was denied, but upon calling and speaking to a very sweet rep, they overturned the decision and paid the claim. I've been extremely pleased with the service and true commitment to the wellness of my pet.
Insurer: Trupanion
By: Kelly
Don't waste your money
Waste of money. Submitted claim for well pet visit over a month ago. Haven't even received any acknowledgement of the claim being received. Called twice and was told things were slow due to covid. Policy states claims are processed in 3 to 5 business days. I can understand things are slow, but a month later? Certainty arent slow in charging my credit card every month for the premium. I will be looking for a new insurer.
Insurer: AKC
By: Steven