Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


January 18, 2021

Healthy Paws was quick in responding, made process easy and paid claim with no hassles.

Luna needed emergency surgery for blockage in her intestines on Christmas Eve. We submitted the vet invoice after the surgery and getting her home and Healthy Paws was right on it. We received updated email informing us about the status of the claim and when to expect a result. They responded when they said they would and covered the claim in full subject to our deductible and appropriate deductions (we have an 80% policy). I never had pet insurance before and didn’t know what to expect but this experience could not have been more professional, caring and complete. Luna is doing great now and back to her old self!

Insurer: Healthy Paws

By: Ted

Useful
January 18, 2021

Breath of fresh air

What a wonderful experience! And this is with an insurance company! I work as an advocate for pediatric families and try to help them navigate their insurance companies so I was skeptical about my reimbursement claims. However, Healthypaws made the entire experience extremely easy. I almost couldn't believe it. And on top of that they reached out to see how Snickers was feeling after his emergency anesthesia and endoscopy. How kind is that? Again from an insurance company! Not surprisingly I was responsible for 80% minus my deductible and office visit. After an almost $4500 vet bill it was a godsend to get some help. We knew puppies would be expensive but we are happy for the extra help during this challenging time. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Michelle

Useful
January 18, 2021

Completed in a timely manner.

Completed in a timely manner.

Insurer: Trupanion Canada

By:

Useful
January 18, 2021

Excellence Achieved.

I was astounded by how quickly Trupanion responded to the Claims I submitted, via the Vet. They also were fast in answering the Vet's question as to whether the Ultrsound would be covered. In addition, the reimbursement cheque arrived within a week of the claime being submitted...most efficient. Trumpanion did an excellent job, via email, in informing me of the status of my claim.

Insurer: Trupanion Canada

By:

Useful
January 18, 2021

Our first claim experience

We had a couple of questions we need answering on the phone and both times so helpful and finally our claim was able to be submitted by our vet which was so convenient .

Insurer: Trupanion Canada

By:

Useful
January 18, 2021

Good product; helpful and quick answers to questions claims

Good product; helpful and quick answers to questions, claims

Insurer: Trupanion

By:

Useful
January 18, 2021

Having an elderly dog who got cutting edge treatment for his arthritis that I never could have afforded without my policy (sweet baby passed last year) I would recommend to anyone

Having an elderly dog who got cutting edge treatment for his arthritis that I never could have afforded without my policy (sweet baby passed last year) I would recommend to anyone

Insurer: Trupanion

By:

Useful
January 18, 2021

Barnabas's mom

I am very impressed with the people at Trupanion who always let me know when they have received my claim, when they are working on it and what they will cover, which is exactly what they say they will.They always do this all in a timely manner.

Insurer: Trupanion

By:

Useful
January 18, 2021

Trupanion App Makes Claims Super Easy

I loved the app. It made submitting very easy.

Insurer: Trupanion

By:

Useful
January 18, 2021

It pays for most things but not all.

It pays for most things but not all. More exams should be covered once the deductible is met.

Insurer: Trupanion

By:

Useful

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