Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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So glad I chose Healthy Paws!
I'm thankful I purchased Healthy paws insurance for my rescue pup Milo who developed a slew of environmental allergies. They have been so great to work with. Easy, fast claim processing and even some follow emails on how Milo is doing....
Insurer: Healthy Paws
By: Krista
Awful experience
Lengthy waiting times that they blame on covid. When you call and inquire you get a robotic response, don't bother complaining because they will go in and deny all of your claims at once right away so you have to go through an appeal process. Terrible customer service, over 1-2 hours on hold, and unjustified denials. THIS PLACE IS A SCAM!
Insurer: Pets Best
By: Jennifer
If you want to call, plan on 1-2 hours to get a person to answer the phone.
The product is fine. The service is lacking. The Claim took over a month to process and they don't have enough help to answer the phone. The shortest hold time was 39 minutes the longest was 2 hours before I just hung up.
Insurer: Pets Best
By: Rodney
Horrible Customer Service
My biggest issue is how long they take to get back about a claim that is very expensive. I have been waiting 4 weeks for my dog's emergency visit claim. There is no one to email, I am unable to update the claim for extra information, and when I call I am on hold for over 30 minutes and end up not talking to anyone. This is very disappointing. They also claim flea/tick/heartworm prevention is included but they denied it for me because it was in a tablet form and that is not on their list of medications included. Definitely switching ASAP!
Insurer: Pets Best
By: CHRYSANTHI
Trupanion made it easy!
Fast and easy to file claims and quickly and efficiently handled. Thank you.
Insurer: Trupanion
By:
So Thankful for Trupanion
We are blessed to have Trupanion for our Shetland Sheepdog. Who knew she would develop digestive issues at the early age of one year old!
Insurer: Trupanion
By:
Great service!
Claims submittals are done quickly and the Trupanion representatives are extremely helpful.
Insurer: Trupanion
By:
Easy and quick.
Easy and quick. Great experience thank you!
Insurer: Trupanion
By:
10/10 pet insurance
Fast, efficient, easy to understand
Insurer: Trupanion
By:
I have enjoyed the responsiveness of the chat function but I will hold off on actually recommending Trupanion until I see that they reimburse me for my claim.
I have enjoyed the responsiveness of the chat function but I will hold off on actually recommending Trupanion until I see that they reimburse me for my claim.
Insurer: Trupanion
By: