Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Absolutely Amazing Service!
After having Healthy Paws Insurance for over a year, we just made our first claim. We could not be more pleased with the service we received! Our dog was hit by a car and had to have very expensive surgery. We submitted our claim on a Monday afternoon and had the claim completed by Wednesday! Afterwards, they sent a message to check on Pendrick - that was just the icing on the cake! I have been telling all of my pet owner friends about them! 100% recommend!!!
Insurer: Healthy Paws
By: Christal
I do not recommend this pet insurance
We waited for 2 months for them to process our claim of $299, called numerous time, and in the end the claim was denied because they couldn't reach the vet office which is absolute garbage. We go thru this every. single. time. we submit a claim and I finally had enough. It's easier and less stressful for me and my husband to just pay out of pocket so we have started a small savings account where we put money into it each month so that when/if we have an unexpected vet trip we have the money. We also got the CareCredit credit which most vets take. Going thru this claims process is so drawn out and ridiculous that I get the feeling they do it on purpose so you get frustrated and just quit trying to get the claim paid. In any case, we finally just canceled our policy. It really isn't worth it. I don't recommend this pet insurance at all.
Insurer: ASPCA
By: April
Worth every cent!
I am so impressed with Trupanion. You get what you pay for in their case. Submitting claims is so easy and response times excellent. Updates are provided every step of the way. My cocker had to have his back knee rebuilt basically..... thank goodness i had insurance!! they do not cover the actual office visit fee, but everything else yes. Will not be giving this up. Thank you for your excellent service.
Insurer: Trupanion
By: Lynn
Easy and quick claims process
We have an 8 month old puppy who has had a few rounds of diarrhea, conjunctivitis and most recently received a dog bite at the dog park. Despite the multiple trips to the vet, we have been extremely pleased with both the ease of submitting a claim (simply upload a picture of the itemized bill) and the quick turnaround time for reimbursement. The app is also very user friendly. We are very glad that we decided to get our pet insurance with Healthy Paws.
Insurer: Healthy Paws
By: Jane
Excellent and reliable!
Excellent and reliable! They are a bit pricey - but we had no problems with our claims for an emergency with one of our dogs. So - worth the price!
Insurer: Trupanion
By:
Quick processing times
I am always appreciative of how quickly you all are able to process claims!
Insurer: Trupanion
By:
Excellent experience all around!
Process is easy and simple to file a claim online. The best part is the turnaround time for the claim to be processed is very quick. Very impressed and pleased with the services. Will never be without Trupanion pet insurance, it’s affordable and it has been there when we needed it. Highly recommend other pet owners take advantage of these services. Customer service is also very helpful wheneve4 we’ve called.
Insurer: Trupanion
By:
Was hoping that the medication portion of insurance was similar to my human medical insurance and not that it didn't matter if meds for a new or pre-existing condition.
Was hoping that the medication portion of insurance, was similar to my human medical insurance and not that it didn't matter if meds for a new or pre-existing condition. I understand for other things, like surgery, but was hoping meds would be different.
Insurer: Trupanion
By:
Peace of Mind with Trupanion
I chose this rating because I did my research and Trupanion has all the required medical needs I want for my pup Phoenix. The unlimited and the direct pay options sealed the deal. I also like how the deductible functions with Trupanion. I already referred two friends to Trupanion. Both my friends just got puppies. Insurance with Trupanion provides us with peace of mind! If an emergency comes up at least I have coverage to assist in our time of need.
Insurer: Trupanion Canada
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