Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Worst coverage possible
This is the worst possible insurance! It covers nothing. Deductible goes up as pet gets older. Just insane. Will be cancelling and putting my premium aside for when our pet gets sick!!!
Insurer: Pets Plus Us
By: Jean
Happily Surprised & Impressed
We adopted / rescued our first family dog in June of 2020. As new dog owners, we wanted to be prepared for our new addition as much as possible. This included finding the best Pet Insurance. A co-worker with two dogs mentioned Healthy Paws and spoke very highly of the coverage, cost, and customer service. Given her positive experience we reviewed the offerings through Healthy Paws and looked no further. The policy we chose covers 90% of medical costs due to injuries / accidents and has a $250.00 deductible. A couple of weeks ago our dog suffered an obstruction and we had to take her to the Animal Hospital. After a full day of treatment we paid our bill and requested the appropriate invoices. When we told the Animal Hospital that he had pet insurance through Healthy Paws, the technician stated that they were one of the best insurances to work with which instantly gave me a sense of relief. The following day I opened our claim through the Healthy Paws app, took pictures of the invoices, and submitted my claim. Almost instantly I received an email from Healthy Paws asking for medical records (which the Animal Hospital sent to them), two days later our claim was processed and closed, and about 1 week later we received reimbursement. Honestly, I feel like our dog has better health insurance than we do! Healthy Paws also recently reached out to check in on our dog and that was a nice surprise. I am more than happy with Healthy Paws and lucky to have found such a great company.
Insurer: Healthy Paws
By: Roxana
Excellent insurance for the price, great customer service!
Healthy Paws Pet Insurance has been one of the best things I could have purchased for my pets. All of my pets 3 dogs, 1 cat have Healthy Paws. Not only are they responsive, they are nice and are really fair price. My dogs are large breeds so their bills are not cheap. Healthy Paws has processed every single one of my claims in a timely fashion and you can call them and talk to them about billing or if you disagree with a claim. They are very nice and very helpful. Overall they have been fantastic. I really wished they had some form of dental plan for dogs it would make it fantastic.
Insurer: Healthy Paws
By: E
Waiting period is two weeks. My dog was sick during the first week.
I am new to pet insurance as we have been paying out-of-pocket for our dog’s medical bills for the past 13 years of his life. We decided to finally give pet insurance a chance as he was getting old and purchased a policy plan. The policy coverage guidelines stated the main important points, such as policy effective date, price points, coverage %, and eligible coverages. He became suddenly ill and we had to take him to the emergency vet, where they examined him and discovered an illness that had a very painful, low survival rate even with surgery. We ended up having to euthanize him per the doctor’s recommendation, to lesson his pain as it would only get worse by the seconds. The medical fees for that night ended up being $1200 and we weren’t able to receive a single penny and were simply told that there is a waiting period, which was stated amongst a long list of the policy’s notes. I wish they had stated that there was a waiting period at all on the main statements about our dog’s policy. I feel as if the waiting period defeats the purpose of having an insurance at all as we really never know when our pets will become sick or end up in accidents.
Insurer: Pets Best
By: Jenny
No Fuss Insurance
I’ve been using Healthy Paws to insure my pup for nearly two years now. When I first got my pup I did quite a bit of research on the various companies offering pet insurance. I was drawn to Healthy Paws’ simple benefits structure, as well as not having a cap on benefits per incident nor lifetime (super important!). They also had the highest user rating and seemed to be competitively priced with others, so I decided to give them a try… and I’m happy to say that to date they’ve delivered. I’ve made a couple sizable claims, and both were seamlessly paid out as expected with zero interaction from me other than submitting photos of my vet bill. If you’re in the market for pet insurance I highly recommend them.
Insurer: Healthy Paws
By: Andrew
Excellent insurance choice
Simple to file a claim and very prompt response and payment! So happy I chose Trupanion over the rest!
Insurer: Trupanion
By:
SImplicity at its finest
submitting the claim was easy. The response was quick. I received my refund within one week!
Insurer: Trupanion
By:
Claims process
All of the representatives I spoke to were very helpful, knowledgeable and represented your company in a very professional manner. They made the claims process very smooth.
Insurer: Trupanion
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