Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion is the first Pet Insurance Company I've dealt with that pays for claims when all policy conditions are met.
I heard about Trupanion Pet Insurance through my Primary Veterinarian's Office. Before contacting Trupanion, I did research on Pet Insurance. I did not have a positive experience with a previous Pet Insurance Company. When I first contacted Trupanion, I talked to a very pleasant, and helpful receptionist. She asked me questions about my pets, and we discussed the coverage I needed. I provided a copy of my Veterinarian's orthopedic and wellness exam, and we agreed on a policy package. In addition, I received premium discounts for my two dogs, because they are certified Therapy Dogs. My dog, Jovie, had 3 episodes of random lameness, of short duration. I had Jovie covered with Trupanion for 18 months, with no claims. After the 3rd unexplained lameness, I took her to an Orthopedic Specialist to do a hind-end analysis. The Orthopedic Specialist suspected 'Osteochondritis Dissecans' in both ankles. He scheduled a CT scan, and the results were as predicted. The course of action was surgery on both hocks to remove debris and damage from OCD lesions. Bone marrow will be extracted to make stem cells, which will be injected to rejuvenate the hocks. There will be follow-up exams; PT; support wraps; and more since OCD is a progressive disease. After meeting my deductible, and providing Trupanion with all the required forms, they honored my policy!!! Trupanion is paying 90% of every claim pertaining to Jovie's OCD. I HIGHLY recommend Trupanion for Pet Insurance!
Insurer: Trupanion
By: Barbara
KNOW WHAT YOU ARE PAYING INTO!
Borderline a scam to get loving pet parent's hard earned money, while actually covering very little. PLEASE PLEASE read every fine print and ask questions! Do not assume anything. This company will not cover ANYTHING related to a pre-existing injury or illness to your dog. So for example, if your dog hurt their left leg 6 months before you got the insurance, then anything that happens to that leg AFTER is on you. They won't even cover prescriptions, if it pertains to that leg! Insane. What is the insurance good for??? Not to mention, good luck actually getting customer service on the phone in under 30 minutes. Terrible experience and $400 dollars down the drain. It's a shame to take advantage of people.
Insurer: Pets Best
By: Britta
Great Investment!
I could see as a puppy that my dog would be a active boy, so it was a great decision to purchase the insurance then. Now that he is ten, he is having mobility problems and the insurance has helped tremendously.
Insurer: Trupanion
By:
Team Trupanion is there for us.
Thank you, Team Trupanion, for being there for Wilbur and me. I appreciate the professionalism and promptness and ease with which claims are managed, and the thread of compassion weaving them all together. I am most grateful.
Insurer: Trupanion
By:
DONT REGRET not getting Pet Insurance.!!
The staff at Norco Animal hospital in Norco ,Ca gave me information on TRUPANION for our costly bloodhound 3 years ago. So we purchased pet insurance. With the help of James and our Dr. Yoon & staff at the animal hospital we go to and theyre billing trupanion for us. Not one episode with our dog passes- that I regret that decision. TRUPANION, has come through more times than I can count. We recently went through (yet another )surgery with our bloodhound. TRUPANION covered all but my 10%. FIVE STARS for Trupanion We couldnt be happier with the staff and correspondence from trupanion and the constant communication. This bloodhound has been the most costly dog we have ever owned out of six dogs and the past breeding of our golden retrievers. PET INSURANCE FROM TRUPANION MAKES A TREMENDOUS difference. HIGHLY RECOMMENDED ! FIVE STARS
Insurer: Trupanion
By:
Easy and Customizable
Easy process and quick. Very customizable and gives peace of mind.
Insurer: Trupanion
By:
Excellent customer service
Easy online claims process and quick responses.
Insurer: Trupanion
By:
Fabulous Experience
All my claims have been processed quickly. The money is deposited directly into my account, only a few days after submission. Anyone that I have spoken with has always been extremely helpful and pleasant. I’ve already recommended Trupanion to a number of my friends. I have nothing but positive things to say about Trupanion.
Insurer: Trupanion
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