Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


February 20, 2021

Review

Prompt response, very good at keeping me up to date on claim and explaining the decision regarding what was covered

Insurer: Trupanion

By:

Useful
February 20, 2021

Stephanie was patient polite and extremely helpful in walking me through the claims process.

Stephanie was patient, polite, and extremely helpful in walking me through the claims process. Her empathy was much appreciated.

Insurer: Trupanion

By:

Useful
February 20, 2021

Angels for my dog, Raven,and me

I can write about this company forever. They are my angels. My dog, Raven, a rescued black lab has been insured for over 10 years. She has had a few illnesses along the way which were handled totally, according to my policy. Now at almost 12 she has Cushing s Disease and severe osteoarthritis, both of which require extensive treatment and expensive monthly meds. Claims are filed and almost immediately handled. I think back to rare times when I have perhaps bemoaned that monthly premium, but I never regret them any more than my own health insurance. It is such a relief and I am so thankful that all those years ago my vet recommended Trupanion. I am very grateful and also pleased at the personal treatment Raven and I get. Thank you.

Insurer: Trupanion

By:

Useful
February 20, 2021

Because I am very impressed with the people who work for Trupanion and the way claims are handled.

Because I am very impressed with the people who work for Trupanion and the way claims are handled. They are handled very efficiently. I couldn't ask for better service..

Insurer: Trupanion

By:

Useful
February 20, 2021

Because this insurance only matters when a pet has a catastrophic illness or injury.

Because this insurance only matters when a pet has a catastrophic illness or injury. It’s not helpful at all for other chronic illnesses. Those are the real conditions that cost thousands of out of pocket hard-earned dollars for families every year. This company is friendly and great to work with. But I’m not sure if, in the long run, it will be worth it. I think I spent almost as much money last year for my dog’s chronic skin condition as you did for his eye removal surgery. I wish you would cover more.

Insurer: Trupanion

By:

Useful
February 20, 2021

Great service!!!

Soon as the vet puts in a claim, I have an email within a couple hours about the claim. Very satisfied with the service.

Insurer: Trupanion

By:

Useful
February 20, 2021

Trupanion is a true friend!

Trupanion make it easy to submit a claim, and is always upfront about what they cover. They make it possible for us to provide our precious dog with the care she needs even when it turns out to be expensive surgery.

Insurer: Trupanion

By:

Useful
February 20, 2021

Trupanion is my new companion!!!!

Trupanion always gives excellent and very prompt attention to my claims. I just wish I had used them when I had my other dogs in the past.

Insurer: Trupanion

By:

Useful
February 20, 2021

Trupanion staff is highly professional.

Trupanion staff is highly professional. The claims are processed fast.

Insurer: Trupanion

By:

Useful
February 20, 2021

Would highly recommend

Claims process was seamless. My vets office worked directly with them and my claim was approved without a hitch.

Insurer: Trupanion

By:

Useful

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