Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


March 07, 2021

Efficient customer service

Our claim was processed in 48 hours

Insurer: Trupanion

By:

Useful
March 07, 2021

First Time Claimant

The process to submit the claim was easy, the feedback as to submission and acceptance was timely, however, after being a customer for over two years having the claim not paid or partially paid was disappointing. I believe that there is a process you must follow, however, I was disappointed in the result.

Insurer: Trupanion

By:

Useful
March 07, 2021

Happy pet owner

Fast easy claim and reimbursement

Insurer: Trupanion

By:

Useful
March 07, 2021

Stress Reliever

Claim was approved while dog was still at vet's office receiving testing. Previous experiences have been great too.

Insurer: Trupanion

By:

Useful
March 07, 2021

They do what they say they will do.

Very quick process. A great company!

Insurer: Trupanion

By:

Useful
March 07, 2021

Too expensive to keep?

I was a bit disappointed actually. I am not sure if we will continue with the insurance because it is so expensive. The first claim we submitted was denied, but we had no idea why. V expensive to have. Disappointing so far.

Insurer: Trupanion

By:

Useful
March 07, 2021

Very Satisfied!

Fast response to claims and payment

Insurer: Trupanion

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Useful
March 07, 2021

Pugs thank Trupanion

I have 1 Jug (jack russell/pug) and 1 put bred pug. From day one they have been covered by Trupanion and based on the problems they have had medically, Trupanion has allowed them to live a normal life of 15 and 12 years so far. Thank you.

Insurer: Trupanion Canada

By:

Useful
March 07, 2021

Animal hero's for your pet.

I tell ppl about it and hope someone will call to get info. Your the best Pet Ins Co I have ever had. Been with you since November 2010.Always friendly and helpful staff and the claims are always done quickly and so appreciated. We plan on getting another dog at some point ,and you will be our Company no doubt. Very compassionate as well which is also very important .

Insurer: Trupanion

By:

Useful
March 07, 2021

Because all my claims processing has completely stopped for almost 5 months.

Because all my claims processing has completely stopped for almost 5 months. I have called three times jie and gotten “we will look into it” and nothing is done. What is going on?? I am a huge proponent of pet insurance and refer my clients regularly. Now I am rethinking referring trupanion exclusively.

Insurer: Trupanion

By:

Useful

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