Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


April 16, 2021

Courteous sympathetic customer service.

Courteous, sympathetic customer service. Easy claims processing. Quick turnaround.

Insurer: Trupanion

By:

Useful
April 16, 2021

Although I believe you are mistaken over the coverage analysis in this case your communication was prompt consistent and everyone to whom I spoke was worried about Polly and her needs.

Although I believe you are mistaken over the coverage analysis in this case, your communication was prompt, consistent, and everyone to whom I spoke was worried about Polly and her needs.

Insurer: Trupanion

By:

Useful
April 16, 2021

Denied claims for no good reason; had to appeal.

Denied claims for no good reason; had to appeal. Got an email saying claim closed, had to read fine print on bottom of attachment saying claim is being reviewed. So why not lead with that in the email; it's a jolt after paying about $1000 in premiums a year to hear you cannot pay on the claim when you are actually reviewing the claim. How about some good PR and change the notification? One unhappy customer.

Insurer: Trupanion

By:

Useful
April 16, 2021

Easy to deal with.

Easy to deal with. Never a problem with claims.

Insurer: Trupanion

By:

Useful
April 16, 2021

Important coverage made easy

Easy to sign up through a State Farm agent. Easy to understand coverage. Affordable.

Insurer: Trupanion

By:

Useful
April 16, 2021

I have had nothing but positive experiences with Trupanion including the claim process.

I have had nothing but positive experiences with Trupanion including the claim process.

Insurer: Trupanion

By:

Useful
April 16, 2021

Trupanion is worthless.

Trupanion is worthless. If you can go back five or six years, call it a preexisting condition and deny coverage, why did I pay premiums for two years. Sadly, I'm hearing the same story from others. I'm so angry, sad and scared. Thanks for nothing. I will not be recommending your company.

Insurer: Trupanion

By:

Useful
April 16, 2021

Very fast with my claim.

Very fast with my claim.

Insurer: Trupanion

By:

Useful
April 15, 2021

Ease of mind to have assurrance you can do the best care in any medical crisis!

I have a GWP that is a year old and knowing the history of the breed to be known as eating anything in sight I started shopping around for pet insurance. I did a lot of comparison with other insurances and spoke with other GWP owners. Hands down this is the best insurance! Processing of the claims and money back in my pocket 3 - 7 business days. And trust me the premium you pay each month is well worth it!

Insurer: Healthy Paws

By: Tammy

Useful
April 15, 2021

Healthy Paws has been amazing with coverage and reimbursement

Over the past several years my dog Shiloh has had multiple surgeries related to the growth of Mast Cell tumors as well as TPLO surgery last August. HEALTHY PAWS PET INSURANCE has been amazingly supportive. Their coverage and quick reimbursement has been a tremendous help in Shilohs health care

Insurer: Healthy Paws

By: Barbara

Useful

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