Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion Customer Service
Always receive prompt response to claims.
Insurer: Trupanion Canada
By:
Some comfort in a stressful situation.
Trupanion has been there for us every step of the way. The vet hospital never has a problem contacting trupanion insurance. His on going condition has been very stressful but at least we can count on trupanion for a good portion of expenses and honestly with out it we would have lost or wonderful little dog Bruno. We tell everyone about your insurance. Thank you.
Insurer: Trupanion Canada
By:
Awesome!
Great job by all!!! I would recommend Pets Best! Fast reimbursements! Easy to submit claims! Gets back to customer quick! Awesome thus far!
Insurer: Pets Best
By: Denise
A++++ all around
We have carried Healthy Paws pet insurance since we adopted our dog. He has had numerous claims and all have been paid with no issues. Their customer service is top notch and turn around time on reimbursement is very quick. We have even received phone calls and emails inquiring about how Milo is recovering from surgeries and/or illness. Highly recommend!!!!
Insurer: Healthy Paws
By: Kelly
Peace of mind
I highly recommend healthy paws to other pet owners as it removes the pressure of not knowing if you will be able to afford the medical care for your pup. Ziti recently ingested hazardous material and was able to get everything removed within one hour of the ingestion occurring and had absolutely no complications whatsoever as she was able to get the vet fast and it was never a question of it I could afford her care. Healthy paws is great!
Insurer: Healthy Paws
By: Jaclyn
We were mislead by what was covered
We had a terrible experience with Trupanion. Our Golden Retriever ate a sock and we had to have surgery to remove it. After this incident, we contacted Trupanion to see if we could get coverage for him. They told us as long as there was only one incident we would be covered. He had eaten socks before and always passed them accept this one time, so we told them this was the case, they said that was OK. So we bought the insurance, Well, as Golden Retrievers are known to do, Bailey ate another sock and needed surgery a second time. We were denied the claim. Even though we specifically asked before purchasing the insurance, if it happened a second time, were we covered.
Insurer: Trupanion Canada
By: Scott
Undeniably the best Pet Insurance available!
As with anyone with fur babies, your worries are the same as with caring for your human babies. Having this insurance gives you peace of mind. They are true to the policies agreed upon signing. Every single claim that I have submitted has been covered at 90% just as stated in their policy with no hesitation. I highly recommend it to other pet owners when visiting the Vet.
Insurer: Trupanion
By: DJ
Fast & Easy
Claim was received and processed quickly.
Insurer: Trupanion
By:
Laddie's leg injury.
I appreciated the prompt service and emails regarding the claims process, but I was disappointed that the exam for the injury wasn't included in the coverage, as this wasn't a routine exam or well-puppy/dog visit. My bill was for $735; my deductible is $700; and the $49 exam wasn't covered. Fortunately, Laddie is fully recovered now.
Insurer: Trupanion
By: