Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified May 21, 2021

I purchased Pumpkin Pet insurance for my Maltese in March, 2021

with no idea she would die in April. I had only had the pet policy for one month when my sweet little Bailey started having complications breathing. She was rushed to the vet emergency clinic, put on Lasix and sent home to see her veterinarian the next day. After her visit the next day, Bailey was diagnosed with congestive heart failure, something I have never been told before. The next day Bailey died and we were devastated. Not knowing the insurance would pay, because I had only had it for one month, I filed the claim anyway. Low and behold the insurance paid 90% of Bailey's bill after my $250 co-pay. Amazing!!! I would recommend Pumpkin Pet insurance to anyone. If I ever get another pet I will definitely purchase the pet insurance from Pumpkin.

Insurer: Pumpkin

By:

Useful
Verified May 21, 2021

Easy claims submitting.

Easy claims submitting. We recently asked for pre approval and got it in less than 24 hours.

Insurer: Trupanion

By:

Useful
Verified May 21, 2021

Everything working fine until I had to file claims - still waiting for final results.

Everything working fine until I had to file claims - still waiting for final results.

Insurer: Trupanion

By:

Useful
Verified May 21, 2021

I felt reassured that my claim was valid after speaking with Tammy.

I felt reassured that my claim was valid after speaking with Tammy.

Insurer: Trupanion

By:

Useful
Verified May 21, 2021

I love Trupanion.

I love Trupanion. We have had you for nearly 9 years now when we got our Boston Terrier. The turn around on invoices and reimbursement has always been stellar for the most part and it's great that you're always connected to someone here that loves animals as well.

Insurer: Trupanion

By:

Useful
Verified May 21, 2021

I work at an ER animal hospital as a vet tech my girlfriend is a financial consultant at the same place.

I work at an ER animal hospital as a vet tech, my girlfriend is a financial consultant at the same place. We know how expensive these bills can get and Trupanion has the best coverage

Insurer: Trupanion

By:

Useful
Verified May 21, 2021

Trupanion always pays the claims fast and customer service is the best!

Trupanion always pays the claims fast and customer service is the best!!

Insurer: Trupanion

By:

Useful
Verified May 21, 2021

Trupanion is mostly a racket/scam.

Trupanion is mostly a racket/scam...despite being 100% honest and upfront with them, they find ways to justify not covering bills that should be covered. I recommend to increase deductible to the maximum ($1000) and only use for emergency situations/long term ailments...as it seems that is the only use for it.

Insurer: Trupanion Canada

By:

Useful
Verified May 21, 2021

Trupanion was courteous sympathetic snd answered all my questions promptly.

Trupanion was courteous, sympathetic, snd answered all my questions promptly.They acted on my claim quickly. I was most impressed!

Insurer: Trupanion Canada

By:

Useful
Verified May 20, 2021

So grateful

We purchased Trupanion insurance at the recommendation of our vet at our first appointment after adopting our rescue White German Shepherd Beau. The claim process is quick and reimbursement goes directly to the vet. Even when I have to file on my own, the response time is minimal. We had previously used a different pet insurance for our other dogs, but this has been so much better.

Insurer: Trupanion

By: Sara

Useful

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