Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified May 23, 2021

Always pleased.

Also a positive claims experience. Trupanion processes claims in a fast and efficient way.

Insurer: Trupanion

By:

Useful
Verified May 23, 2021

Coverage is good but website makes it difficult to change or cancel coverage without speaking to a person.

Coverage is good, but website makes it difficult to change or cancel coverage without speaking to a person.

Insurer: Trupanion

By:

Useful
Verified May 23, 2021

Coverage.

While Trupanion helps greatly with my pet’s meds, the annual checkup is expensive & not covered at all. Wish something could be arranged to help with that.

Insurer: Trupanion

By:

Useful
Verified May 23, 2021

Great company

They have been awesome to deal with. My dog has been really sick and without them I wouldn’t have been able to cover her medical expenses. I am so grateful!

Insurer: Trupanion

By:

Useful
Verified May 23, 2021

I am not good at titles. Feel free.

The people are wonderful and responsive. The settlement on the claims were fair and fast. I gave it an 8 because it is not cheap. It is great to have when you have a problem like mine, surgery to remove a mass, but I sure pay for the coverage. But, as I said in the beginning, the people were great, the claims were paid out without debating and payment was issued quickly. You get what you pay for.

Insurer: Trupanion

By:

Useful
Verified May 23, 2021

I highly recommend Trupanion!

I have recommended Trupanion to several friends with dogs, and they have purchased policies. The Trupanion website is very easy to post claims and the company is very fast in reimbursing for covered medical expenses. Always a lovely experience when talking with Trupanion representatives on the phone. I am so grateful for Trupanion!

Insurer: Trupanion

By:

Useful
Verified May 23, 2021

My first experience with pet insurance

The website was down so I called customer service and was greeted by a cheerful and informative lady. She was very helpful; guiding me on what I should do. The whole process was easy and quick. I was very impressed that I sent my claims via email on a Friday night and the claims were processed that same weekend. I received the covered reimbursements within the next 10 days or so. Thank you for an easy process.

Insurer: Trupanion

By:

Useful
Verified May 22, 2021

So Grateful for Trupanion Insurance

We have had Trupanion insurance for our 10 year old Pomeranian since 4 months of age. So happy we decided to go with this company. During the past 4 months Rusty has been dealing with a very serious condition that has required constant Vet care and hospitalization for critical care. I have been submitting bills weekly and Trupanion has paid quickly which has reduced stress due to financial concerns. Well worth what we have paid over the years in monthly premiums. Would not be without insurance for my beloved Pet.

Insurer: Trupanion

By: Jana

Useful
Verified May 22, 2021

Good communications via email and prompt payment of claims.

Good communications via email and prompt payment of claims.

Insurer: Trupanion

By:

Useful
Verified May 22, 2021

Love immediate phone connection.

Love immediate phone connection. Love quick claim turnaround. Premium is a little high, which is why I havent registered my other animals.

Insurer: Trupanion

By:

Useful

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