Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Another occurrence of "we never received it" from Trupanion.
Another occurrence of "we never received it" from Trupanion. This has happened many times in the years I've been a customer. Not sure where faxes or emails go but there must be a Bermuda Triangle of sorts in your offices. I do recommend Trupanion but with caveats that they are slow to pay, prone to losing submissions.
Insurer: Trupanion
By:
Trupanion is not a stress test for human
Chloe's diagnostic testing has been stressful, but not the insurance claims to Trupanion. Trupanion's almost immediate response and payment to the vet has been perfect.
Insurer: Trupanion
By:
Thank you
Easy to submit claims and reimbursement is quick.
Insurer: Trupanion
By:
Excellent customer service and great claims processing
Excellent customer service and great claims processing
Insurer: Trupanion
By:
Excellent service.
Excellent service. Fantastic insurance.
Insurer: Trupanion
By:
Did I miss something?
I sent in 2 separate claims on same invoice. One claim was for a new issue. ,one covered by you. I figured I’d get a listing of meds I’d paid for on the new issue, and an amount toward Reggie’s deductible. I haven’t received anything. I also checked his file on the app and didn’t find the claim. I resent last night only to be told I sent in a duplicate.
Insurer: Trupanion
By:
Bbadell
I submitted a picture of the itemized receipt through the Trupanion app and that was it!
Insurer: Trupanion
By:
Easy claim submission. Fast response.
It was so easy to submit the claim. The response came back in just a couple of days.
Insurer: Trupanion
By: