Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


September 07, 2021

Very easy and quick

We have insurance since 2018. Our cat broke his leg and this company handled everything. It went smooth. They just need a hospital discharge form and in a few days we get the cheque. I highly recommend

Insurer: Healthy Paws

By: Mariam

Useful
September 07, 2021

Fair and Easy Claims process

Reasonable rates, never an issue submitting claims. If I dispute a rejection, they review the claim right away and fix any issues.

Insurer: Embrace

By: Joanne

Useful
Verified September 07, 2021

Fast approval! No hassles. Very happy.

Our Boston started limping. Took her to the vet for x rays and an exam. Found she needed surgery for her patellas and a femur osteotomy. The vet put in a pre approval and a claim for that day. Claim went through fast and we were refunded 90% what we paid the vet minus the exam fee and the deductible just as stated by trupanion. Surgery was done a few days ago and was more involved then the vet figured, required the tplo also. All was covered and within a few days trupanion has paid the vet 90% of the before tax bill (deductible was already paid for at the first visit) Trupanion sticks to their word. Once your deductible is paid, rest assured they will pay for 90% before taxes and not try to weasel out! THANK YOU TRUPANION!

Insurer: Trupanion Canada

By: Derek

Useful
Verified September 07, 2021

Question it’s worth!

I have never collected anything from TruePanion ! I’ve been paying into it for 5 years and when my vet, VCA submitted claims they were denied! ?

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Not happy with this insurance

I submitted claims for 2 ER visits (same issue) and second one hasn’t been covered at all yet. If I need to pay $1300, no reason to keep this insurance.

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

I wish they covered teeth cleaning and vaccines.

I wish they covered teeth cleaning and vaccines.

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Very happy with Trupanion

I’m very happy with Trupanion. The claims process is easy, quick and efficient with excellent communication along the way.

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

My boy Louie and Trupanion

My dog Louie has had a lot of medical issues. I have found that dealing with Trupanion has been a very positive experience. They pay the bills promptly and seem extremely understanding about resolving any issues. They have been great to work with.

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Reliable and easy to use service to submit claims.

Reliable and easy to use service to submit claims. Good customer service.

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Timely response to claim.

Timely response to claim.

Insurer: Trupanion

By:

Useful

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