Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Always efficient and prompt in processing the claims
Always efficient and prompt in processing the claims
Insurer: Trupanion
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Review
Has been over a week and still have not received check in the mail for reimbursement from our claim.
Insurer: Trupanion
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Have had nothing but good experience with Trupanion over many many years.
Have had nothing but good experience with Trupanion over many many years.
Insurer: Trupanion
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I turned in a claim on my other pet Maggie May and she passed away and my claim was turned down
I turned in a claim on my other pet Maggie May and she passed away and my claim was turned down
Insurer: Trupanion
By:
Simple and trustworthy
It’s all ways easy with Trupanion! My dog has chronic issues that require monthly medications. But the money is back in my bank account within days of uploading the invoice. Every time, without question!
Insurer: Trupanion
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My claim for in grown claws was declined based on vet mentioning my dig had claws growing towards pad during 30 day waiting period.
My claim for in grown claws was declined based on vet mentioning my dig had claws growing towards pad during 30 day waiting period. Completely unacceptable. All dogs have claws growing towards their pads. This is not a reason to deny a claim for a future claw problem. I’ll likely be moving to a better insurance soon. I will also be posting my negative review on as many websites as possible to let others know how bad your product is
Insurer: Trupanion
By:
Pet insurance doesn't make sense for everyone but if someone is looking for a good company I would recommend Trupanion.
Pet insurance doesn't make sense for everyone but if someone is looking for a good company, I would recommend Trupanion. I did a lot of research and comparisons and you guys make it very clear as to why you don't cover routine care and it made sense to me. The companies that do cover routine costs seem to use that as a way to lure you in to use their company but they have limits on emergency care and claims and Trupanion does not. Trupanion also has a very different definition of what a pre-existing condition is. Why would I pay thousands of dollars for dog insurance over a few years, if my dog needs an ACL replacement surgery on one or both legs but the insurance caps out at $3000 or $5000? The way most companies describe a pre existing condition is anything even potentially related to their breed, even if it is a rescue mixed breed. The list of what they will not cover is unbelievably higher than what they will cover. Most of the other dog insurance companies I researched tripled their rates after the age of 5! These few reasons were absolute proof that most of the bigger, dog insurance companies, (Allstate), is nothing but a scam and it is very clearly robbery. Any insurance company is clearly in the business of making money but at least with Trupanion, my pets well being is covered within reason. I hope some day pet insurance will be more affordable for more people and their pets. Every person with a love for animals and a loving home to give, should be able to receive some sort of assistance with vet care. I spend $500/year on annual/routine care only for each dog. I can only afford insurance for one of my dogs because the other one is 5 years old and the monthly payment is astronomical for every pet insurance company I received a quote for. I adopted my 5year old dog at 3 months old and realized after the fact that he had 2 crushed knees, most likely from abuse or an accident, I was told by his vet. I spent $8,000.00 (not includingeds), fixing his hind legs, and we spent a year going through excruciating rehabilitation. My yearly income is considered poverty level, this was not something I could afford... I had to borrow money from a family member and go into credit card debt to help this dog that had been so loving and so sweet to anyone and everyone lucky enough to meet him. We only realized his condition because his hind end wasn't growing at the same rate as the rest of his body. This was an OLD injury and he spent a year without complaining about it. I would have sold everything I own to take his pain away without euthanasia, especially since he was so young and full of life! I know of people having to euthanize young pets, because of a surgery that costs half of what I paid, but they can't come up with that kind of cash in an instant. If my dog is lost, and happened to be hit by a car, a vet is much more likely to treat my pet with emergency surgery if possible vs. euthanasia, if they scan it's microchip and can confirm the pet is insured. Trupanion is more realistic and transparent about their coverage than the other companies I researched.
Insurer: Trupanion
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Claims Experience
Quick and easy to get my claims paid!
Insurer: Trupanion
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The customer service thus far has been excellent.
The customer service thus far has been excellent. Everyone I have talked to has been very pleasant and more then willing to help. I also like how easy it was to submit my claim using the app. That’s a huge plus!
Insurer: Trupanion
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