Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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All is going well so far except that…
All is going well so far except that the claims process takes much longer than that of my previous pet insurance.
Insurer: Spot
By: Jeff Moisant
I submitted my claim and received a…
I submitted my claim and received a response that it was processed within two weeks. everything was quite easy and I did not have any difficulty submitting my claimm
Insurer: Spot
By: Jason
Pets Best is gone down hill 😢
This pet insurance company used to be great. I’ve been with them for over 15 years, but lately things have really gone downhill. The app has become a total disaster compared to previous years — it only works when it wants to. Claims that used to take just a few days are now taking weeks or even months, even for simple vaccination reimbursements. It’s just not the same company experience anymore. I’m still staying with them hoping things improve, but so far I honestly haven’t seen much change. Even customer service has gotten worse compared to what it used to be. Maybe it’s because the company has grown so much over the years, I don’t know, but I truly hope they can get things back on track.
Insurer: Pets Best
By: Ih Ra
Very rarely do they cover anything
Very rarely do they cover anything. waste of money
Insurer: Pets Best
By: FKI
claims process is horrible and customer…
claims process is horrible and customer service never followed up calling me back. I had to make several phone calls and emails to just keep getting the runaround and they kept denying my claims even though I provided all necessary documents. This company likes to take you money but does not like to pay any claims. I would highly NOT recommend this pet insurance company to anyone!
Insurer: ASPCA
By: Glenn
The best option by far
After using a few other pet insurance companies and having less than ideal experiences, I can confidently say that Prudent Pet far exceeds the low bar I had set for expectations. First, they’re affordable! The coverage is excellent for the price I pay. They’ve covered things I didn’t think would be covered. The claims submission process is easy, and the turnaround on re-payment is just days most of the time. Other insurers I’ve dealt with I’ve had to wait weeks or even months to be reimbursed! Most importantly, a human actually answers the phone when you call and everyone I’ve dealt with there over the past few years has been so pleasant and so kind no matter the question or issue. I really can’t say enough good things and as a dog owner for the last twenty years, I recommend them to everyone.
Insurer: Prudent Pet
By: Amanda O
Highly recommend
We didn’t really need pet insurance much until this past year when our dog got sick. During such a stressful time trying to focus on getting him healthy again, Healthy Paws made the process seamless and easy. They were honestly the least of our worries. The claims process was simple, fast, and reliable. Claims were reviewed and approved very quickly, and the explanations provided were always clear and detailed. Having that support during a difficult time gave us so much peace of mind. We’re very grateful we chose Healthy Paws and we highly recommend them to other pet owners.
Insurer: Healthy Paws
By: Amanda P
SPOT DOES NOT HONOR IT'S POLICIES!
I've had this insurance for THREE years now and NOT ONE TIME did I get reimbursed for ANY of my dog's claims or wellness visits. I was told that I needed to upgrade my policy to a plan that automatically reimbursed Wellness checks. Well, just over 2 weeks after I upgraded the policy my dog got a wellness check and RIGHT NOW they're coming up with every excuse possible NOT to pay out three invoice for that Wellness Check! I strongly suggest finding any other pet insurance that ISN'T SPOT.
Insurer: Spot
By: Ron
Trupanion Pet Insurance for a pet emergency equals peace of mind
I was so upset and distressed when I had an emergency with my 2 year old dog, Poppy. Everything turned out well thankfully and having Trupanion was a blessing , as the cost for overnight stays with emergency healthcare is so expensive. I highly recommend Trupanion.
Insurer: Trupanion
By: Alyson
Metlife Pet Insurance is great
Metlife Pet Insurance is great! So simple to upload documents, and my payment usually comes through within a few days which is fantastic. It's nice knowing my dogs are taken care of.
Insurer: MetLife
By: customer