Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified October 13, 2021

Anything that slightly resembles a prior condition even if the tests show different is treated as a prior condition.

Anything that slightly resembles a prior condition even if the tests show different, is treated as a prior condition.

Insurer: Trupanion

By:

Useful
Verified October 13, 2021

WORRY-FREE, COMPETANT CLAIMS PROCESSING

Expedient, competent claim process! Amazingly quick turn-around and very thorough!

Insurer: Trupanion

By:

Useful
Verified October 13, 2021

Great service

Quick and efficient response. Covered what they said they would.

Insurer: Trupanion

By:

Useful
Verified October 13, 2021

Great service!

Quick response to my claim…went very smoothly

Insurer: Trupanion

By:

Useful
Verified October 13, 2021

Trupanion is always extremely fast when considering a claim and covers a wide variety of medical issues.

Trupanion is always extremely fast when considering a claim and covers a wide variety of medical issues. I recommend them to everyone with a pet!

Insurer: Trupanion

By:

Useful
Verified October 13, 2021

Trupanion is the BEST!!

As always Trupanion is the best! The representative was extremely helpful, very pleasant and at the end of our conversation asked me to give Tyson some healthy scratches! I never have had any problems with any of my claims. My dog suffers from a skin condition and the medication is pricey. I would and have recommended Trupanion to anyone with a pet. 10+

Insurer: Trupanion Canada

By:

Useful
Verified October 13, 2021

Excellent customer service.

Excellent customer service....nice to know I have insurance for my dog in cases in which I may need to access it....and I have in the past and Trupanion has helped me so much and very grateful

Insurer: Trupanion Canada

By:

Useful
Verified October 13, 2021

Great service

Excellent service overall. Prompt answer to my claim and quick deposit.

Insurer: Trupanion Canada

By:

Useful
Verified October 13, 2021

Error in claim

I was notified regarding a submission for services we did not receive. I sent an email to trupanion, the matter was never investigated. I was sent an email stating that my claims did not qualify for submission. ( which were never submitted by me in the first place)

Insurer: Trupanion Canada

By:

Useful
Verified October 13, 2021

Review on insurance

Really appreciated your quick response in letting us know what was covered and issuing payment.

Insurer: Trupanion Canada

By:

Useful

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