Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified October 14, 2021

Ali was very helpful pleasant when I needed help to file a claim.

Ali was very helpful, pleasant when I needed help to file a claim. And I like her concern for my Ipo.

Insurer: Trupanion

By:

Useful
Verified October 14, 2021

Trupanion scores again!

As ever, Trupanion was fast and efficient--no fuss, no muss. Have been a loyal client for years and will continue to be one.

Insurer: Trupanion

By:

Useful
Verified October 14, 2021

Because they have been able to answer my questions quickly and cover a good amount of medical expenses providing reassurance for me when I am anxious over my dog's recent diagnosis of Lymphoma.

Because they have been able to answer my questions quickly and cover a good amount of medical expenses, providing reassurance for me when I am anxious over my dog's recent diagnosis of Lymphoma.

Insurer: Trupanion

By:

Useful
Verified October 14, 2021

Mixed review.

Claims for an emergency vet visit were processed very quickly, but I fail to see why the examination fee was declined. I get it, for routine visits...but how do you assess an emergent problem without an assessment/examination??

Insurer: Trupanion

By:

Useful
Verified October 14, 2021

Disappointed

Coverage is disappointing. What isn’t covered list is longer than what is.

Insurer: Trupanion

By:

Useful
Verified October 14, 2021

great service good coverage easy reimbursement

great service, good coverage, easy reimbursement

Insurer: Trupanion

By:

Useful
Verified October 14, 2021

Cowboy’s abscess

Trupanion processes and pays claims super fast!

Insurer: Trupanion

By:

Useful
Verified October 14, 2021

My cat Princess.

Was my first claim and the office of my Vet did it for me. Response approval was really quick. I’m so glad to have choose your services.

Insurer: Trupanion

By:

Useful
Verified October 14, 2021

I wish my own insurance was this easy!

I had an amazing experience starting with the Live Chat on the Trupanion website, easy to upload my invoice on the app and text updates while processing my claim! Not to mention my claim was processed faster than I anticipated, I wish my personal insurance was that easy!

Insurer: Trupanion Canada

By:

Useful
Verified October 14, 2021

Highly recommend Trupanion Pet Insurance

Nina was rushed into the care of our veterinarian after an accident involving her eye. Her eye was not responding to treatment with the result the eye had to be removed. The days following was a bit of a blur but after mentioning to the Care Hospital that we are members of Trupanion, they took it from there and within five minutes the account was settled. No paperwork on our part, all was submitted by the hospital right there, in front of me. After a stressful few days it sure was a relief to be taken care of in such a quick and efficient manner. We do not regret being a Trupanion member for a second. It is definitely worth having insurance for your pet. We got the best treatment from the ophthalmologist, the VCA care hospital in Calgary and Trupanion. Thank you from the Nieuwoudt family

Insurer: Trupanion Canada

By:

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