Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified October 15, 2021

Because despite errors occasionally being made on my claims your customer service has always been great/ responsive.

Because despite errors occasionally being made on my claims, your customer service has always been great/ responsive.

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

Because they have treated us both professionally and compassionately when our dog had Cancer.

Because they have treated us , both professionally, and compassionately when our dog had Cancer. They were kind and caring, and quick to pay the bills. Over all we had a VERY GOOD experience with Trupanion

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

Winnie vet bill paid!

Fax claim and withing 1 day confirmed from Trupanion that they were reviewing the order. Next day claim was paid.

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

Best decision I made for my puppy!

I never expected that I would need to use my insurance however when I found myself needing to, everyone has been so helpful. From the first call, I felt like family. Very personable. The claim process is super user friendly and it is always addressed in a timely manner. I’m so glad I chose your company and I recommend Trupanion frequently.

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

Own a pet, sign up with Trupanion!

Our 4 year old Black lab has had some severe health problems this past year. We are so grateful to have Trupanion's support and prompt attention to the bills that we have submitted. thanks you!

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

Love Trupanion

Sable and I love Trupanion. Very reliable and pay quickly.

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

The benefits of vet direct pay and the excell t insurance coverage

The benefits of vet direct pay and the excell t insurance coverage

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

When Trupanion covers a medical procedure or “an expense” it goes pretty quickly if it is a condition that has been documented (with truepanion) already.

When Trupanion covers a medical procedure or “an expense” it goes pretty quickly, if it is a condition that has been documented (with truepanion) already. However, a lot of stuff is not covered....and my rates have gone up substantially from about 65/month to 120 a month over the duration of 6 years. I barely can afford this any longer. My deductable had to be increased to $500 “per condition” or event....also a lot, considering I am retired.

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

Would like to have more coverage on my plan

Would like to have more coverage on my plan

Insurer: Trupanion

By:

Useful
Verified October 15, 2021

Your exam policy makes NO sense.

Your exam policy makes NO sense. If a condition is under follow-up visits, they should be covered in order to prescribe the next treatment. Filling your loci about not covering exams, perhaps I could skip the non-covered exam and have ZIggy examine HIMSELF and prescribe his own medication!

Insurer: Trupanion

By:

Useful

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