Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified October 20, 2021

Consistently Great protection and Great Service.

Consistently Great protection and Great Service. I have protected my cats with Trupanion since 2014. There have been various Life events related to my cats over the years from Dental Issues, operations, MRI's, etc. and each time something happens I'm so grateful that I have Trupanion Coverage and the ease of process and service they provide that gets me and my pets through whatever comes the way. I am a Big Fan of Trupanion and very highly reccommend them.

Insurer: Trupanion

By:

Useful
Verified October 20, 2021

hard to appeal a claim

hard to appeal a claim

Insurer: Trupanion

By:

Useful
Verified October 20, 2021

Noreen was very courteous and helpful in assisting me with a claim.

Noreen was very courteous and helpful in assisting me with a claim.

Insurer: Trupanion

By:

Useful
Verified October 20, 2021

They are always so helpful and friendly.

They are always so helpful and friendly. Plus the coverage is great!!

Insurer: Trupanion

By:

Useful
Verified October 20, 2021

Tupanion has always been so easy to work with and so quick to respond to respond to claims submissions and questions.

Tupanion has always been so easy to work with and so quick to respond to respond to claims submissions and questions.

Insurer: Trupanion

By:

Useful
Verified October 20, 2021

We just added another cat to our policy and Jeordan was most patient with all my questions since this cat was a "neighborhood donation" rescue and not obtained through Cat Adoption Team!

We just added another cat to our policy, and Jeordan was most patient with all my questions since this cat was a "neighborhood donation" rescue and not obtained through Cat Adoption Team! So, I was concerned about coverage.

Insurer: Trupanion

By:

Useful
Verified October 20, 2021

The customer service and the coverage

The customer service and the coverage

Insurer: Trupanion Canada

By:

Useful
Verified October 20, 2021

Too notch customer service very clear explanations of what policies cover and extremely prompt service.

Too notch customer service, very clear explanations of what policies cover, and extremely prompt service.

Insurer: Trupanion Canada

By:

Useful
October 20, 2021

Great Insurance!

Our puppy, Daenerys, is our Shepherd, Malinois furry baby. She was adopted from a shelter at three months. I immediately did a lot of research on insurance providers for pets. Healthy Paws Pet Insurance was rated very highly plus they had no maximum limits on claim payouts and provided reimbursed on 90% of an emergency medical cost. These are the reasons to purchase insurance; to cover the cost in case of emergencies. One day while out, Daenerys drank from an anti-freeze puddle in a parking lot. After talking to the vet hospital, we immediately decided to take her in for treatment. Even small amounts of anti-freeze can kill most pets, but by the time you see symptoms it is usually to late. The hospital did find anti-freeze toxins in her blood, and she underwent dialysis for five hours to save her life. After the procedure I filed a claim with Healthy Paws. I was worried that they might reject the claim for some reason and would have to fight to get the payment. We had only paid nine months of premiums at this point and the bill for the hospital was over $5,000, so they were losing money on this payout. But Healthy Paws came through for us. Not only did they get the claim and money over to us within about 48 hours after they received the paperwork, but they also wrote to check on how Daenerys was doing after reading the medical report. Thanks, Healthy Paws! We really appreciate all your support!

Insurer: Healthy Paws

By: Tyson

Useful
October 19, 2021

Very difficult to file a claim..communication poor

Very difficult to file a claim. Said needed more information from my vet and that they would call. Said they could not contact my vet and closed the claim. I have no idea what additional information they needed but they just went ahead and closed the claim.

Insurer: Pets Best

By: Gary

Useful

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