Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 21, 2021

They are the best in the business

Excellent customer service and prompt claims processing

Insurer: Healthy Paws

By: Eleanor

Useful
October 21, 2021

Stress free maximum coverage every time.

Since step one getting Trupanion coverage for my pet was easy as pie to obtain and understand. Everything about the coverage, policies, exclusions, and deductible now and over time was explained up front. Having insurance that never caps out on pay outs, always has the same percentage of coverage, and always has someone available to discuss customer service, while direct billing with all major hospitals puts my mind completely at ease knwoing anything that comes up will be able to be within my budget. I recommend Trupanion Pet Insurance to all my clients.

Insurer: Trupanion Canada

By: Kaitlyn

Useful
Verified October 21, 2021

Answered all questions of my questions and looked info up to make sure what she said was accurate regarding my coverage.

Answered all questions of my questions and looked info up to make sure what she said was accurate regarding my coverage.

Insurer: Trupanion

By:

Useful
Verified October 21, 2021

Super efficient company!

Claims are ALWAYS addressed very quickly and agents are very helpful and frirny!

Insurer: Trupanion

By:

Useful
Verified October 21, 2021

Did not like the response that it doesn’t cover my puppy being fixed.

Did not like the response that it doesn’t cover my puppy being fixed.

Insurer: Trupanion

By:

Useful
Verified October 21, 2021

Amazing worry free service thank you

Effortless for my wife and I thanks to trupanion everything was taken care of by the staff from our vet and the claim was processed very quickly can’t thank you all enough .

Insurer: Trupanion

By:

Useful
Verified October 21, 2021

Great customer service and easy claims process

Great customer service and easy claims process

Insurer: Trupanion

By:

Useful
Verified October 21, 2021

Best pet insurance!!!

I feel you coverage the best for my dog.

Insurer: Trupanion

By:

Useful
Verified October 21, 2021

Not what I signed up for explained wrong

I’m disappointed. When I chose Trupanion, the way the lady who helped me set it up said I’d have a $300.00 deductible per year. I have submitted claims for a few different things and it seems that each thing has a deductible? I don’t understand this at all. I have submitted for paw problem, ear infection, UTI etc. I’ve definitely met the 300.00 but the paperwork put it towards different problems. This is not right. I have actually been looking into a different insurance now because I feel Trupanion has definitely steered me wrong. Very upset

Insurer: Trupanion

By:

Useful
Verified October 21, 2021

Cody’s Mom

It was easy to upload claims, there was constant communication about the status and the claim was paid quickly.

Insurer: Trupanion

By:

Useful

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