Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified October 19, 2021

Excellent Claim Processing

As always, claims are processed quickly and accurately. Very easy to upload an invoice and submit a claim.

Insurer: Trupanion

By:

Useful
Verified October 19, 2021

Buddy had a top of his paw issue and because he had the same medicine in the past you declined his claim.

Buddy had a top of his paw issue and because he had the same medicine in the past you declined his claim. I’m planning to cancel this plan and just save the funds that I would have paid to you for an emergency. This seems to be a waste of my $$$.

Insurer: Trupanion

By:

Useful
Verified October 19, 2021

Difficult to reach threshold of deductible satisfaction because of all the non-covered charges.

Difficult to reach threshold of deductible satisfaction because of all the non-covered charges. Good that deductible is “life time” and not calendar year.

Insurer: Trupanion

By:

Useful
Verified October 19, 2021

Great serviceeasy to useand most important allows policyholders to choose the veterinarian/ vet hospital that is best for their pet.

Great service,easy to use,and most important allows policyholders to choose the veterinarian/ vet hospital that is best for their pet.

Insurer: Trupanion

By:

Useful
Verified October 19, 2021

I do not want my feedback posted

My dog had an elevated enzyme level (it went from 200 to 1000) and my vet deemed an ultrasound was needed to rule out a tumor or other issues related to her kidneys. She was also urinating frequently. I strongly think all or part of the ultrasound should be covered

Insurer: Trupanion

By:

Useful
Verified October 19, 2021

Best insurance policy for our pets

Trupanion has always been responsive and professional in dealing with our questions and processing our claims in a timely manner.

Insurer: Trupanion

By:

Useful
Verified October 19, 2021

Can’t beat this customer service

Trupanion has been amazing - I got a pre-approval for my dog’s surgery and it was super easy - filed the claim after her surgery and was paid in 2 days! This service is amazing and I would never have a dog without it!

Insurer: Trupanion

By:

Useful
Verified October 19, 2021

Positive feedback.

Trupanion is so very helpful when I need them. The only problem is that it seems to take a long time in order for the claim to be completed. I tell all I know with pets that Trupaion is very helpful.

Insurer: Trupanion

By:

Useful
October 18, 2021

The Best

We have had Embrace Insurance for about 15 years – 2 dogs and a cat during that time. They have been superb through it all, and when faced with a hospital bill of over $8000 we were very thankful we had Embrace covering 80% of it. They are also helping with the ongoing expense of having a dog with Addison's Disease. Additionally, talking to any Customer Care person is a very pleasant experience.

Insurer: Embrace

By: Penelope

Useful
October 18, 2021

The best pet insurance

Easy to work with and quick with claims. They checked on my dog after her surgery and were able to pay the vet directly. The two tplo surgeries were really hard to go through but they made it easier. I recommend them to anyone with an active dog like mine!

Insurer: Healthy Paws

By: Flore

Useful

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