Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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False Advertising and Inaccurate Representations
I called a representative of Best in order to determine the policy that would cover what I needed for my puppy. I was told I would need an endorsement to my plan to get my puppy’s neutering covered. I waited to schedule his procedure for a few weeks after I obtained the policy to make sure it would be covered. However, when I submitted my claim, it was denied! I was told that I obtained the wrong endorsement and no effort was made to determine how that occurred or to work with me to figure out a solution. I am extremely disappointed with my experience and would not recommend this company to anyone.
Insurer: Pets Best
By: Tacy
Hidden deductible added after signed up
Was happy when I first got coverage with TRUPANION for my dog. She had a shoulder injury and TRUPANION covered 90% of the related issue. Fast forward a year later and they have changed their policy unbeknownst to me and are now charging a deductible. Incredibly frustrated and unimpressed as I always felt this company was transparent. I will be switching insurance carriers for my dog.
Insurer: Trupanion
By: Molly
Stress free
With the worry of dealing with a sick pup, they were easy to access! They got back to me quickly! I am glad we have trupanion to help with the cost of making my Ruby better!
Insurer: Trupanion Canada
By:
The opinion of a long term policyholder.
Best pet insurance I’ve ever had. Quick and easy claim request, fast pay very happy with Trupanion.
Insurer: Trupanion
By:
Lucky to have Trupanion
Easy to file a claim
Insurer: Trupanion
By:
Easy and simple process
Effortless on my part as my vet submitted the claim Thank you
Insurer: Trupanion
By:
I didn't really have to do anything myself.
I didn't really have to do anything myself. My veterinarian's office sent in the claim. Trupanion let me know when they received the claim, what the outcome was, and whether or not I would receive any benefits. Thank you.
Insurer: Trupanion
By:
I like the flexibility of the deductable when I opened the policy and the overall general coverage.
I like the flexibility of the deductable when I opened the policy and the overall general coverage. Reimbursement of covered services is 90%, which is great! Claims are paid super quickly.
Insurer: Trupanion
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