Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified November 22, 2021

Prompt reliable claims payment

Claim is always paid promptly for an ongoing medication and has been for a couple of years. Very satisfied

Insurer: Trupanion Canada

By:

Useful
Verified November 22, 2021

I insured my puppy for over a year.

I insured my puppy for over a year. No hassles. They were very straightforward and when I decided to cancel my policy they made it very easy and offered me 3 days to change my mind. They were right on time reimbursing me and there were no admin fees. I would definitely recommend them for pet protection.

Insurer: Trupanion Canada

By:

Useful
Verified November 22, 2021

I was pleased with the outcome.

I was pleased with the outcome.

Insurer: Trupanion Canada

By:

Useful
Verified November 22, 2021

I’ve been with the company since I had my dog.

I’ve been with the company since I had my dog. When she had a cataract surgery. I got all the help I need

Insurer: Trupanion Canada

By:

Useful
Verified November 22, 2021

Excellent and easy

It was very easy, well explained, and I feel confident in my pets coverage

Insurer: Trupanion Canada

By:

Useful
Verified November 22, 2021

Excellent Service

Trupanion always pays their share of my vet bill quickly.

Insurer: Trupanion Canada

By:

Useful
Verified November 22, 2021

Trupanion has been great to work with.

Trupanion has been great to work with. Their online portal is user friendly and makes submitting a claim simple. Their review is quick and they give plenty of updates both through email and text. Customer service is also very responsive. I feel like my pets are cared for through Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified November 22, 2021

Great company to work with

Very quick response with my payment. I submitted the claim once my pup was out of surgery. My vet clinic didn’t direct bill to Trupanion. So I had to pay the full amount up front. Needless to say I wasn’t too happy about that. But Trupanion had my money back to my account the next week!

Insurer: Trupanion Canada

By:

Useful
Verified November 22, 2021

Maybe good for major medical?

Claim was paid quickly but it only a % for test and meds but not the visit. They call it a well visit, but if she was well I wouldn’t have taken her????? Don’t know about major medical, but I’m paying 45.00 a month and I have had her to the vet once this year for illness the other visit was for vaccinations and yearly testing which also isn’t included. I am looking into other coverage options.

Insurer: Trupanion

By:

Useful
Verified November 22, 2021

Claims are always handled in a timely manner.

Claims are always handled in a timely manner.

Insurer: Trupanion

By:

Useful

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