Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified November 23, 2021

I am not happy that nothing was covered then to receive a notice they are raising the price again has sent me looking for different options.

I am not happy that nothing was covered then to receive a notice they are raising the price again has sent me looking for different options. I've been happy up until the last year. Our pup will have to have lumps removed as it is interfering with her walk and run.. You covered none of the blood work or ua or poo. I'm very frustrated and upset. I use to recommend you but I am not any more.

Insurer: Trupanion

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Useful
Verified November 23, 2021

Fast response from Trupanion on paying the vet right away.

Fast response from Trupanion on paying the vet right away. No waiting around for the cheque to be paid in 2 or 3 weeks. Should have had this system of paying the vet a long time ago. Keep up the good work.

Insurer: Trupanion Canada

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Useful
Verified November 23, 2021

Paul was very helpful and friendly when I had a claim question.

Paul was very helpful and friendly when I had a claim question.

Insurer: Trupanion Canada

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Useful
Verified November 23, 2021

Trupanion is the best!

The claims process is seamless. Thank gosh for Trupanion!

Insurer: Trupanion Canada

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Useful
Verified November 23, 2021

Great claim submission!

always easy to work with. Claim submission and feedback is easy online.

Insurer: Trupanion

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Useful
Verified November 23, 2021

Easy to submit quick updates.

Easy to submit, quick updates. This is great!

Insurer: Trupanion

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Useful
Verified November 23, 2021

Stellar service

I was very pleased to receive my checks. My vet had become back logged with sending out claims with all the covid challenges and moving the office. I was impressed that my claims were processed so quickly when they were received by Trupanion. Thank you Trupanion! Sandra

Insurer: Trupanion

By:

Useful
Verified November 23, 2021

My cat had really bad constipation and he couldn't drink or eat for two days.

My cat had really bad constipation, and he couldn't drink or eat for two days. We went to the ER four times for enema because it was on the weekend and no vets were open except BluePearl Pet Hospital. Trupanion covered so much of the costs. I am so glad that I had Trupanion. Thank you so much!

Insurer: Trupanion

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Useful
Verified November 23, 2021

Easy process, prompt responses

Prompt response to claim submission, kept me updated via text, I received my reimbursement check quickly.

Insurer: Trupanion

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Useful
Verified November 23, 2021

Great Service!

The response to our inquiries are done in a timely, positive, and professional manner. Compensation for services provided for our pet is done in a timely fashion. Thank you!

Insurer: Trupanion

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Useful

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