Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I don't understand the Positive reviews
I thought i was done with this insurance but since my boyfriend has it for his dog we still have to deal with this. I cancelled my policy 3 years ago because they claim to cover dental but my 5 year old dog at the time had a note in his file from when he was 1 years old that said "keep brushing". that was the entire line and they took that as him having some teeth issues. their customer service, at the time was horrible. I had one girl tell me she had to go because i was taking too long. I had another person yell at me. I ended up canceling but since my boyfriend purchased for his dog i have to continue to deal with them. they do not cover taxes or the exam. They covered 1 of her prescription diet and the best part is they re start your deductible every time your pet has a new illness so they whole 90% coverage is a sham. They're all smoke and mirrors and people think they're the best out there....they are not...please do your research. Just because they say they're #1 on their website doesn't mean they are. They find every loophole. Buyer beware.
Insurer: Trupanion Canada
By: Tonya
Fast and caring service
I love Healthy Paws! They processed my claim so quickly and followed up with emails inquiring how my dog was doing.
Insurer: Healthy Paws
By: Debra
Prompt reliable claims payment
Claim is always paid promptly for an ongoing medication and has been for a couple of years. Very satisfied
Insurer: Trupanion Canada
By:
I insured my puppy for over a year.
I insured my puppy for over a year. No hassles. They were very straightforward and when I decided to cancel my policy they made it very easy and offered me 3 days to change my mind. They were right on time reimbursing me and there were no admin fees. I would definitely recommend them for pet protection.
Insurer: Trupanion Canada
By:
I was pleased with the outcome.
I was pleased with the outcome.
Insurer: Trupanion Canada
By:
I’ve been with the company since I had my dog.
I’ve been with the company since I had my dog. When she had a cataract surgery. I got all the help I need
Insurer: Trupanion Canada
By:
Excellent and easy
It was very easy, well explained, and I feel confident in my pets coverage
Insurer: Trupanion Canada
By:
Excellent Service
Trupanion always pays their share of my vet bill quickly.
Insurer: Trupanion Canada
By:
Trupanion has been great to work with.
Trupanion has been great to work with. Their online portal is user friendly and makes submitting a claim simple. Their review is quick and they give plenty of updates both through email and text. Customer service is also very responsive. I feel like my pets are cared for through Trupanion.
Insurer: Trupanion Canada
By:
Great company to work with
Very quick response with my payment. I submitted the claim once my pup was out of surgery. My vet clinic didn’t direct bill to Trupanion. So I had to pay the full amount up front. Needless to say I wasn’t too happy about that. But Trupanion had my money back to my account the next week!
Insurer: Trupanion Canada
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