Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified November 27, 2021

Had a previous pet and Trupanion covered 90% of the costs after I met my deductible.

Had a previous pet and Trupanion covered 90% of the costs after I met my deductible.

Insurer: Trupanion

By:

Useful
Verified November 27, 2021

Exceptional Service!!!

Amazing!!! You help us save my dog from a terrible illness. The claim process is the easiest I’ve ever used and the payment is in our account within a couple of days. I can’t thank-you enough. All of the phone operators are so caring and empathetic!!!

Insurer: Trupanion Canada

By:

Useful
Verified November 27, 2021

Easy and quick claim

My veterinarian's office submitted the claim and within a few days i received an email explaining how the claim was determined and the money deposited into my account

Insurer: Trupanion Canada

By:

Useful
Verified November 27, 2021

Very happy!

Very happy! A prompt return of monies paid out after taking off my deductible.

Insurer: Trupanion Canada

By:

Useful
Verified November 27, 2021

Great pet insurance!

Always fast claim processing! Great pet insurance to carry!!!

Insurer: Trupanion

By:

Useful
Verified November 27, 2021

Please cover our claims!

No matter what we submit, claims are denied. Ellie had some skin issues when I rescued her, and no matter what kind of reaction she has - the latest was a rash that appeared on her nose - you won't cover it. I'm treating it as a fungal infection; she burrows in leaves.

Insurer: Trupanion

By:

Useful
Verified November 27, 2021

Easy experience

Process was extremely quick and easy.

Insurer: Trupanion

By:

Useful
Verified November 27, 2021

Convenient

The Vet's office took care of everything for me. Super easy.

Insurer: Trupanion

By:

Useful
November 26, 2021

Get it - it is worth it!

I am so happy we have Healthy Paws. We have learned as new pet parents that vet visits and emergency situations are extremely costly. Luna is our first dog, she is 1yr &10 months old. She is like our little girl. A few weeks ago she was not feeling well. She had ingested an object and an emergency surgery was imminent. She ended up getting an endoscopy and has recovered amazingly well! I was impressed by the support, follow up, and reimbursement from Healthy Paws. We got Healthy Paws as soon as we got Luna and it was a great decision.

Insurer: Healthy Paws

By: Lynelia

Useful
Verified November 26, 2021

I’m frustrated about my claims being denied bc I mentioned my dog licking his paws on a visit more than a year prior to him developing an ear infection.

I’m frustrated about my claims being denied bc I mentioned my dog licking his paws on a visit more than a year prior to him developing an ear infection. Vet said likely just matting btwn toes. No further testing or concerns on her part or mine. No prior health issues identified and now have to go through appeals process due to what seems like a stretch to deny my claims. At this point, I’m wondering if the insurance is even worth it. Noreen was helpful. No issues with her.

Insurer: Trupanion Canada

By:

Useful

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