Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


Verified February 14, 2022

Because if you havew to do the claims yourself its a bit more complicated.

Because if you havew to do the claims yourself its a bit more complicated. I wish all vet hospitals would get on board with direct pay as it makes it so much easier on everyone

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

easy process to submit claims and responses and approval time is fast.

easy process to submit claims, and responses and approval time is fast. Just wish that the Vet examinations could also be covered or at least partially.

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

My question was answered promptly and I received my reimbursement within 48 hours.

My question was answered promptly and I received my reimbursement within 48 hours.

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

Not as much covered as I would have liked

Not as much covered as I would have liked

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

Quick response to my pre approval claim.

Quick response to my pre approval claim. Thank you so very much

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

The coverage and services are great but taxes are excluded and it was a surprise to me.

The coverage and services are great, but taxes are excluded and it was a surprise to me. Lazer therapy which is used to reduce the inflammation is not covered and my vet was very surprised about that. But your chat people and people on line are really helpful. Your web site is not French which made a friend to whom I recommended you to hesitate to go with Trupanion.

Insurer: Trupanion Canada

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Useful
Verified February 14, 2022

Excellent service!

The process was very easy and the employees answered all my questions. Nice peace of mind to have this coverage.

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

Very satisfied with the professionalism of Trupanion.

Very satisfied with the professionalism of Trupanion. Even though we didn't meet the deductible , staff were concerned about our pet and took time on the phone to explain our plan with us.

Insurer: Trupanion Canada

By:

Useful
Verified February 14, 2022

Although my coverage was just barely higher than my deductible the fact that instead of denying me then did what they promised and still covered that extra $10.

Although my coverage was just barely higher than my deductible the fact that instead of denying me then did what they promised and still covered that extra $10. I’m incredibly grateful for Trupanion and the standards they set

Insurer: Trupanion

By:

Useful
Verified February 14, 2022

Estimate showed payment but claim paid nothing

Estimate showed payment but claim paid nothing

Insurer: Trupanion

By:

Useful

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