Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Completely satisfied with this company for SEVERAL YEARS!
We have an 8-year old golden retriever with several ongoing medical conditions, AND he is a scoundrel and eats everything and thus has had TWO blockage surgeries. Healthy Paws has been a life savior, literally, each time. I could not have spent so much money without knowing I would be getting much of it reimbursed. We have probably spent over 15K on this dog and I love him dearly and am so grateful to Healthy Paws for providing such excellent coverage and response times since he was a puppy. HIGHLY RECOMMEND THEM!
Insurer: Healthy Paws
By: Stefanie
This company is a scam!
At first, I thought this company was great. I started a policy after paying out of pocket for a major surgery. I paid $50-65 a month for 5+ years before I had to actually submit a claim. My dog had ripped out his teeth and the claim for the initial vet visit went through just fine because they knew I hadn't met my deductible. When I filed a claim for the surgery to fix his jaw and teeth, they took 3 MONTHS to process it and then came up with an excuse that they can't cover it because his teeth hadn't been professionally cleaned. NOBODY from customer service was willing to help me. I ended up paying $2500 out of pocket for a surgery that should have been covered by my 90% policy and the trauma he endured. I tried to resubmit the claim explaining that they had categorized it incorrectly and they deleted the claim without ever contacting me. I could not despise this company more. They got thousands of dollars out of me over the years but refused to help me when I actually needed them.
Insurer: Pets Best
By: Jacquelyn
Because if you havew to do the claims yourself its a bit more complicated.
Because if you havew to do the claims yourself its a bit more complicated. I wish all vet hospitals would get on board with direct pay as it makes it so much easier on everyone
Insurer: Trupanion Canada
By:
easy process to submit claims and responses and approval time is fast.
easy process to submit claims, and responses and approval time is fast. Just wish that the Vet examinations could also be covered or at least partially.
Insurer: Trupanion Canada
By:
My question was answered promptly and I received my reimbursement within 48 hours.
My question was answered promptly and I received my reimbursement within 48 hours.
Insurer: Trupanion Canada
By:
Not as much covered as I would have liked
Not as much covered as I would have liked
Insurer: Trupanion Canada
By:
Quick response to my pre approval claim.
Quick response to my pre approval claim. Thank you so very much
Insurer: Trupanion Canada
By:
The coverage and services are great but taxes are excluded and it was a surprise to me.
The coverage and services are great, but taxes are excluded and it was a surprise to me. Lazer therapy which is used to reduce the inflammation is not covered and my vet was very surprised about that. But your chat people and people on line are really helpful. Your web site is not French which made a friend to whom I recommended you to hesitate to go with Trupanion.
Insurer: Trupanion Canada
By:
Excellent service!
The process was very easy and the employees answered all my questions. Nice peace of mind to have this coverage.
Insurer: Trupanion Canada
By:
Very satisfied with the professionalism of Trupanion.
Very satisfied with the professionalism of Trupanion. Even though we didn't meet the deductible , staff were concerned about our pet and took time on the phone to explain our plan with us.
Insurer: Trupanion Canada
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