Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I just LOVE PetsBest!
PetsBest payed up over $20,000.00 for my Yorkie's radiation treatment and, to my surprise, they did not drop me but instead they renewed my insurance! I highly recommend them to every dog owner.
Claims uploaded
Has been easy to upload claims once the account has been set up. Disappointed that EOB’s are only available for review for a short period of time then become unavailable.
Insurer: MetLife
By: WADE WALKENHORST
Filing A Claim Is Simple & Response Time Is Quick
So far, we have had a wonderful experience with Pets Best Insurance. The website is easy to use, and filing a claim is simple. The response time was quick, and reimbursement was reasonable.
During Rex's illness
During Rex's illness, we received prompt and professional assistance with processing our claims. We are very grateful for the excellent service and support we received.
Insurer: MetLife
By: janet sixto
Pumpkin is great- they pay claims with incredible speed!
Pumpkin is great- they pay claims in record time and the staff is extremely supportive. I had a policy that was priced reasonably, and the process for submitting claims is not complicated. I highly recommend Pumpkin!
Insurer: Pumpkin
By: Susan Rubenstein
Relief during difficult time
Throughout my dog’s life, Healthy Paws has shown incredibly prompt processing of claims and reimbursement. They have clearly written policies and helpful customer service during the few occasions that I’ve needed additional answers. My dog is currently going through a serious medical issue and Healthy Paws has given me no added stress and their coverage provides peace of mind that I can afford this expensive treatment. edited to add: After reading several more recent reviews from other customers, I am concerned that my experience may not be the norm now that the company was purchased by Chubb. I have been a customer for over 9 years and it has been extremely positive overall, but I appreciate learning from other longterm customers about their experiences with outrageous premium increases and bad customer service communication. I am fortunate that those issues have not yet arisen for me.
Insurer: Healthy Paws
By: WLR
I love the coverage and the price but…
I love the coverage and the price but the app is not user friendly. It should’ve been on BETA testing for longer. I was not been able to update my first pet’s policy to a family plan so I could add my second pet. I had to add the second one individually and now I’m going to proceed to link both accounts if possible. Thank you for your time
Insurer: MetLife
By: Angel Matos
Healthy Paws Pet Insurance Healthy Paws Pets Insurance has been…
Healthy Paws Pets Insurance has been with us every step of the way! Lucy Toons turns 13 years old tomorrow and Healthy Paws has allowed us to give her a long and healthy life. Pet Insurance is not just for the ‘big’ emergencies but also for the day to day health issues that arise as our beloved pets age. Healthy Paws has allowed us to be able to give Lucy the medications she has needed along with the diagnostic tests needed throughout her lifetime. Thank you, Healthy Paws, for enabling us to give Lucy all that she has needed.
Insurer: Healthy Paws
By: Ellen Zornes
Quick turnaround on claims!
Quick turnaround on claims!
Insurer: Spot
By: Randall Gianetti
I have been with this company since…
I have been with this company since 2006 when it was called gopetplan. This company is different as it goes by incident and not yearly claims. They are good when protecting the life of a pet any cut you off at the age of 13. Unfortunately, I have recently submitted a claim for allergies that they did not cover at all. When Natasha first started the company, it was all good intentions but now, they are hard to deal with. I would look for other options.
Insurer: Fetch
By: Kat Hinrichsen