Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Unfair claim denial
A recent claim was rejected claiming it was for a pre existing condition which clearly it was not (medication that was prescribed following a recent injury which caused GI issues). It was to treat those issues - nothing to do with past GI.
Insurer: MetLife
By: SLP
The communication was wonderful
The communication was wonderful. I was consistently updated as to the status of our claims. The process was easy and the amount of time needed to process the claims was fine.
Insurer: Fetch
By: Gay Dallek
SO EASY TO WORK WITH!
I WAS SO IMPRESSED AT HOW I WAS KEPT INFORMED ON THE STATUS OF THE CLAIMS I SUBMITTED FOR REVIEW. THE COMPANY WAS ALWAYS PROMPT IN RESPONDING TO MY EMAILS. HIGHLY RECOMMEND PUMPKIN!!!!!!!!
Insurer: Pumpkin
By: PAULA
Best coverage plans
Easy of filing, quick payments, and coverage. ASPCA has coverage plans to fit most pocketbooks.
Insurer: ASPCA
By: Iris
Nationwide has been a partner in taking…
Nationwide has been a partner in taking care of my dogs. The vet hotline has helped me with triaging an issue with my dog when I wasn’t sure what to do. Payments for expenses is always very easy and fast (under 5 days from submittal).
Insurer: Nationwide
By: customer
I AM VERY HAPPY WITH THE FAST WAY CLAIMS…
I AM VERY HAPPY WITH THE FAST WAY CLAIMS ARE PAID. ONCE YOU HAVE ALL THE INFORMATION YOU REQUIRE CLAIMS ARE PAID IN DAYS NOT WEEKS.
Insurer: MetLife
By: DEBZ JIMENEZ
My Service Dog has had some very…
My Service Dog has had some very serious issues with his feet caused by allergies and infections that have lead to a toe amputation as well as possible surgery from an injury sustained due to shifting of his weight because of the infections. If we didn't have Trupanion I don't know what we would have done. My only complaint is that they don't cover any exam fees. When your dealing with a long term illness/injury even the exam fees add up the thousands. But they are very speedy in reimbursing you once you submit your invoice. With all they have covered so far, has paid for the policy tenfold!! Thank you Trupanion you are helping save my service dog/best friends life🙏♥️🙏 I don't know what I would do if I lost him
Insurer: Trupanion
By: Shell
The process was fairly simple by…
The process was fairly simple by uploading the documents requested. The number of days was fairly reasonable and the claim was paid according to the agreement.
Insurer: Fetch
By: customer
They are very helpful when you have a…
They are very helpful when you have a question about a claim. They go over our claims so we understand it better. Everyone is very helpful with
Insurer: MetLife
By: Norman L