Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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New addition
I recently added my new puppy to MetLife and as it was before very easy to enroll. Affordable and very easy to submit claims.
Insurer: MetLife
By: Jessica
Use a Different Company
I truly thought using Trupanion would be a benefit. I started their service when I got my pup at just six months old. My dogs now 2 1/2 and I had a claim that took them many months to approved. When they reviewed the claim they split my claim in half so they wouldn’t have to pay the full cost. I originally took my dog in for a bump on her heel and of course they did a biopsy, and sent it off. Then they said they wanted to remove it. When I submitted the claim they split my one claim into two, so they wouldn’t have to pay the first half because it was just a vet visit and then they only paid the little percentage of the second visit and removal after my deduction, my recommendation to you, is take your money and put it in a savings account for your pet, DO NOT use Trupanion, save yourself the stress.
Insurer: Trupanion
By: Elizabeth
Best investment ever
Insuring my dog through TRUPANION was one of the best choices I have made for her. My dog developed allergies and has had to see a specialist. Trupanion has handled every claim I have submittted quickly and efficiently. Reimbursements are directly deposited into my checking account within a few days of approval of claims. On the few occasions when I have had questions and called customer service the people I have talked to have been nothing but patient, knowledgeable, helpful and pleasant. We now have a second dog and we have insured him with Trupanion. If we never have to use the insurance for him, it is still peace of mind. I cannot say enough good things about Trupanion. We are so grateful that they are there for our lab. I wish our personal health insurance was half as efficient as Trupanion.
Insurer: Trupanion
By: Lisa
Claim sent in by vet.
Claim sent in by vet. Received cheque within a couple of days of office visit. Very easy.
Insurer: Trupanion Canada
By: Luci
Insurance pays for itself
I have always had a great experience when filing my monthly claim. It pays to have insurance!
Insurer: Trupanion Canada
By: Terra-Lynn
Always good service great coverage
Always good service, great coverage
Insurer: Trupanion
By: Maureen
Because Trupanion has changed in my opinion claims taking to long refused claim because puppy had problem 3 days prior to the 30 day period .
Because Trupanion has changed in my opinion, claims taking to long , refused claim because puppy had problem 3 days prior to the 30 day period .
Insurer: Trupanion
By: Mary
Claims are processed very quickly
Claims are processed very quickly
Insurer: Trupanion
By: Cheryl
I can breathe easier with this coverage!
I can't say enough good things about Trupanion. My dog is getting older and I have had some claims. They are handled very quickly. I am very happy that I have pet insurance and happy that I chose such a great company.
Insurer: Trupanion
By: Randee
Review
I love being part of the trupanion family. We are utilizing the insurance now that Zeus is Older and starting to need it. That being said your reimbursement process is good but it's disheartening that I've now paid over 20,000 dollars to trupanion through the life of my pet and you keep raising my rates to the effect of 30 dollars this coming July. The economy effects everyone including business but customer loyalty should have some weight on decisions to raise rates on a person who's pet is going through cancer or another life threatening illness. The automated age to breed metrics currently being used seems hartless.
Insurer: Trupanion
By: Tony