Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


May 21, 2023

Best company I've ever dealt with.

Purchasing a Pets Best policy was the best decision I've ever made. Thanks to them I have been able to provide 15 months, and counting, of specialized cancer care for the love of my life. My family members have since joined Pets Best too based on my experience, and I recommend them to anybody looking for a company that stands by it's claims and maintains knowledgeable, responsive phone staff. That they also have a veterinarian available by phone is a wonderful perk of my policy that I didn't expect but appreciate enormously. 5 stars without question.

Insurer: Pets Best

By: Lizette

Useful
Verified May 21, 2023

So grateful to have this insurance

My sweet Boston Terrier experienced a luxated patella followed by a torn "ACL" last year, and now a luxated patella of the other leg. Paying only 10% of the $4000 surgery this year was great. Having this insurance for big ticket items, is wonderful peace of mind, and ease of filing a claim is so helpful.

Insurer: Trupanion

By: Libby

Useful
Verified May 21, 2023

Best Insurance

Goldie Mittens is an orange polydactyl female over 14 years old who has been super healthy most of her life but I’m so pleased that I have Trupanion pet insurance as she is experiencing some very difficult challenging health issues ! Because I have Trupanion I was able to give her the best health care possible ! I recommend Trupanion to all my friends as it’s the best !

Insurer: Trupanion

By: Sharon

Useful
Verified May 21, 2023

Allergy problems covered!!

Our dog Samba has many allergy problems. Trupanion covers anything that is allergy related. No problems whatsoever. Once you get above your deductible, you are 90% covered! Just as they promised. It is quickly deposited into our account. They are just great!

Insurer: Trupanion Canada

By: AGNIESZKA

Useful
Verified May 21, 2023

Fast and easy claims

Easy to use claims interface with prompt response and payment.

Insurer: Trupanion

By: Jennifer

Useful
Verified May 21, 2023

My dog and I love Trupanion!

I have had Trupanion for about 10 years and they have always been outstanding !. They are so quick to finalize my claims!

Insurer: Trupanion

By: Claudia

Useful
Verified May 21, 2023

Easy to use and great communication

I was provided with regular updates on the status of the claim.

Insurer: Trupanion

By: Michelle

Useful
Verified May 21, 2023

Consistently Excellent Service

really quick payout and excellent customer communication

Insurer: Trupanion

By: Jessica

Useful
May 20, 2023

Great experience

So far I have had 5 claims that I submitted approved quickly. The process is pretty easy. I’m very happy with the service and glad that I enrolled. I highly recommend it. Thank you MetLife.

Insurer: MetLife

By: Angeles

Useful
Verified May 20, 2023

Miles ACL surgery

Trupanion allowed me to get Miles surgery without any issues or problems. I was able to focus on him and his healing instead of worrying about money. Thank you so much for providing such an excellent service. Customer service was always forthcoming and submitting an invoice was simple and the response was quick. Miles and I appreciate you!

Insurer: Trupanion

By: Kristi

Useful

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