Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


May 22, 2023

A Must Have!

My rescue came with a trial MetLife Pet Insurance policy. I used it almost immediately and it was so easy to fill a claim. Reimbursement came quickly. In the proceeding months, I extended the policy and after my deducted was met, all claims are reimbursed at 100%. Great customer service; someone always answers. Quick processing too.

Insurer: MetLife

By: R.

Useful
Verified May 22, 2023

Could not be more pleased

Just had occasion to make two separate claims and I just want to say publicly that Trupanions easy and seamless interface for making a claim and the speed with which they communicate, approve, and deposit funds is really stellar. Cannot be more pleased with Trupanion as my pet insurance provider!

Insurer: Trupanion

By: Mindy

Useful
May 22, 2023

Better than expected!

Honestly I wasn't sure what to expect when I got this coverage, but good thing I did. We ended up having to file a claim only a couple months after having the coverage. The process is quick, simple and claims are paid quickly directly into my bank account. We have Nationwide for our other dog and plan on switching him over to Lemonade.

Insurer: Lemonade

By: Shannon

Useful
Verified May 22, 2023

Because l haven’t had any problems with Trupanion.

Because l haven’t had any problems with Trupanion. They get back quickly if you have a claim.

Insurer: Trupanion Canada

By: Dennis

Useful
Verified May 22, 2023

Trupanion has been a lifesaver.

Taking a second look at a claim. Trupanion has been a life saver

Insurer: Trupanion Canada

By: Ryan

Useful
Verified May 22, 2023

LB

Claims take inappropriately long time to resolve and email/texts communications from company are impersonal, canned messages.

Insurer: Trupanion

By: laura

Useful
Verified May 22, 2023

Great customer service no-limit per condition insurance.

Great customer service, no-limit per condition insurance.

Insurer: Trupanion

By: Kathleen

Useful
Verified May 22, 2023

Quick resolution and easy to submit claims

Quick resolution and easy to submit claims

Insurer: Trupanion

By: Don

Useful
Verified May 22, 2023

Trupanion has been fantastic to me.

Trupanion has been fantastic to me. The coverage is excellent, claims are reviewed and handled promptly, and every person with sh I have spoken at Trupanion has been super friendly, knowledgeable, and helpful. I recommend you to everyone I know who is getting a pet!

Insurer: Trupanion

By: Kathleen

Useful
May 21, 2023

Review of pre approval

I had a large expenditure coming up so I went the pre approval route. When I called I was told 10 days to get the funds back. It took a longer time than some of my other smaller claims. When something is pre approved it should be almost instantaneous. Also wish there was a way to direct bill and pay the difference. Overall it has been a very positive experience with the claims.

Insurer: Pets Plus Us

By: Kelly

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.