Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 19, 2026

Trupanion's review of claims for my cat

Trupanion reviews my cat Pumpkin's claims promptly and provides clear details on covered charges, deductible, 10% co-insurance amount, what my responsibility is, and how much of the vet bill Trupanion will cover, when applicable. All diagnosed illnesses, however, are regarded separately, so as my cat has several different (often co-related) illnesses, the deductible has to be met for each one. Once the deductibles are paid, though, they apply for the lifetime of the pet (one-time deductibles per illness, not annual). Overall, it is a very solid plan, and Trupanion is prompt with reimbursements. Thank you :)

Insurer: Trupanion

By: Julia

June 19, 2026

MetLife has high marks

MetLife is great to work with. If a claim is denied, which is not often, they will give an in depth explanation.

Insurer: MetLife

By: stephen crosetti

June 19, 2026

Clear process for submitting claims

Clear process for submitting claims. Clear what is covered and what is not and why. No guessing.

Insurer: Figo

By: Rob

June 19, 2026

Quick service and reimbursement

Quick service and reimbursement

Insurer: Pumpkin

By: Sanj

June 19, 2026

Simply the best!

Excellent communication, timely processing of claim, empathy, knowledgeable

Insurer: Spot

By: Howard Briggs

June 19, 2026

Met Life is so easy to file your claim

Met Life is so easy to file your claim, use APP on your phone and take photos of your itemized receipt from your vet. Sign-up to be paid you Refund by Direct Deposit and have reimbursement in your bank in just a few days. It is quick and easy.

Insurer: MetLife

By: Tinkerbell

June 19, 2026

Amazing service!

Love them. Claims are quick!

Insurer: Spot

By: Mallory Goosinow

June 19, 2026

The response time for my claim to was…

The response time for my claim to was very quick.I am now just waiting for my reimbursement.

Insurer: Fetch

By: SUSAN MARKEL

June 19, 2026

initial scepticism but am very pleased…

initial scepticism but am very pleased after the initial hiccup. submitting claims are easy but need to make sure they are scanned separately as reading additional pages is ???? overall very pleased with the company

Insurer: Pets Best

By: Michael Smith

June 19, 2026

Easy to apply claim

Easy to apply claim. Payment was fast. People are courtious

Insurer: MetLife

By: Katherine Echols

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