Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 20, 2026

Spot has provided both the level of…

Spot has provided both the level of coverage and superior customer/claim service that was sold to us and we expected.

Insurer: Spot

By: Garry Meier

June 20, 2026

Smooth process with kind service

Before submitting a claim I had so many questions . I called and spoke with a representative who answered all my questions and even took as much time as I needed to help me make sure that all the information on my account was correct . My claim process was smooth and easy . I submitted through the app . The app had all the information I needed to submit the correct paper work. Processing time of my claim was fast. I was overall impressed at the representative on the phone who was so kind and genuinely very helpful .

Insurer: MetLife

By: Kenia F.

June 20, 2026

Very easy to use your app

Very easy to use your app. Quick response and payment to us, thank you!

Insurer: MetLife

By: customer DM

June 20, 2026

Very easy submit itemized statement and…

Very easy submit itemized statement and get paid promptly.

Insurer: MetLife

By: Marina Martinez

June 20, 2026

We have been insuring Bandit with…

We have been insuring Bandit with Trupanion since we first got him and I think this is only the second time we have had a claim. Is there something we are doing wrong? I did inquire of Mayfair, our Vetinarian as to the possibility of a claim for his labs and I guess they prepared that for you. I'm just wondering if we should have been doing that all along. Do I need to provide paperwork to you every time we see our vet for shots or ear problems--that sort of thing? Thank you very much!

Insurer: Trupanion

By: Carolyn

June 20, 2026

Great coverage

Great coverage; quick payment of claims And very helpful customer service Pumpkin may not be the cheapest But Pet insurance you definitely get what you pay for

Insurer: Pumpkin

By: Stuart Hanlon

June 20, 2026

I have filed two claims so far

I have filed two claims so far. It was fast to get the money back. Filing a claim is quick and easy! Pumpkin reimbursement is amazing.

Insurer: Pumpkin

By: Kimberly

June 20, 2026

No hassle, filing or with reimbursement

My cat broke his foot. To leave the emotions out and just make a long story short I needed an amputation Bill came around 5K. The way their process works as you basically pay upfront and they reimburse you. Once I submitted all my paperwork I think about two weeks later I had my reimbursement no hassle submitting the paperwork is very straightforward. Very good experience.

Insurer: Spot

By: V.

June 20, 2026

Insurance that’s actually helpful. Nice.

Trupanion paid the vet directly which reduced my out-of-pocket costs immediately. All accompanying documents were also quick and clear.

Insurer: Trupanion

By: Terence

June 20, 2026

Prompt

Claims were easy to submit and fast paying

Insurer: Pets Best

Veterinarian: Stack Veterinary Hospital

By: Jennifer

Useful

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