Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


Verified November 02, 2023

Recommendation

SO very happy I chose Trupanion. With all the issues my little guys has had, they have been a Godsend!!

Insurer: Trupanion

By: Roswitha (Rose)

Useful
November 01, 2023

PetsBest is horrible all around!!

PetsBest makes false statements on their website just to get clients. They are not the fastest company at processing claims, as I have over 8 years with another pet insurance company proving PetsBest month+ long waits at processing claim is NOT the fastest! Their employees are unqualified for the proven fact they tried denying my claim that the pets name and and service dates where not listed on the invoice.....WHICH THEY CLEARLY WERE!! Their staff members can be rude and will hangup on you and when you try to get the name of the rude employee that likes to hangup the phone, you are refused that information and refused to be connected to that person. PetsBest does not have adequate trying for their employees, making the statement on their website about having well trained staff another false statement. They also do not post real representation of customer ratings, making them deceive clients to get more business. I would NEVER recommend such a deceitful, lying and corrupt company to anyone!! Do your research and def. do not choose PetsBest!!!

Insurer: Pets Best

By: Mike

Useful
November 01, 2023

5 Stars for Healthy Paws Pet Insurance!

I bought pet insurance last year when I rescued my dog. My cousin highly recommended Healthy Paws. I could not be happier with Healthy Paws! My dog was unexpectedly sick, requiring a lot of tests, and then I had to take her in for an emergency vet appointment when she ate chocolate from my purse. I didn't have to worry about the cost because of my pet insurance. The whole process is seamless - I upload my vet bills through the Healthy Paws app or website and they promptly issue the reimbursement.

Insurer: Healthy Paws

By: Emmy

Useful
October 31, 2023

Happy with Lemonade

I have had Lemonade since they moved into the Colorado market and so far they have been great. I haven't have many claims but all of them have been covered and done quickly.

Insurer: Lemonade

By: Adam

Useful
October 31, 2023

Great Pet Insurance!

I've had Healthy Paws for 6 years now for my German Shepherd. Unfortunately she was born with Addisons which requires expensive monthly visits to the vet. She's also had many costly health issues over the years. Healthy Paws has always made it easy and fast to file claims and get reimbursed. I don't know what we would have done without their help!

Insurer: Healthy Paws

By: Javier

Useful
October 31, 2023

Fabulous Company

This company has been absolutely fabulous to deal with since I first signed up with them. My Australian Kelpie, Santolina Nell, a rescue, shortly after we got her, developed a cancerous kidney and had to have it removed. They took care of the claim in record time, and each time the sweet old girl has had an issue, there settlement time, payout, has been as good as it can get. I cannot recommend them enough. Not only have the settle the claims each and every time, but their coverage is truly the only reason she has been able to live this long. Without this insurance, I would not have been able to "keep" her this long. I am so very grateful to have found them and chosen this company to give my dog the best care possible.

Insurer: MetLife

By: Linda

Useful
October 28, 2023

Great pet insurance

I’d never filed a claim before, so there was some back and forth until I got things right-but, reimbursement came quickly once I did.

Insurer: Pets Best

By: Linda

Useful
October 28, 2023

Excellent

The speed in handling my submission was speedy and accurate. Having selected PetPlusUs was a brilliant decision. Having an insurance during difficult times with my dog was very helpful and valuable.

Insurer: Pets Plus Us

By: Anders

Useful
October 28, 2023

Peace of Mind

When an unexpected emergency came up with my cat, I immediately rushed her for emergency care. I have had pet insurance for awhile now but this was my first claim, so I was a bit nervous not knowing what to expect. The claim form was easy to complete and the entire process was completed in a timely manner. ASPCA kept me informed along the way and now I have peace of mind for any unexpected pet emergency.

Insurer: ASPCA

By: Sally

Useful
October 28, 2023

Reimbursement

Fast and easy to submit a claim online. Customer service was very polite and helpful.

Insurer: MetLife

By: Jennifer

Useful

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