Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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denies claims
I have had trouble being reimbursed for anything and everything. They consider an ear infection a preexisting condition. They have denied everything I have sent in.
Insurer: Pets Best
By: Kathleen
One Less Thing To Worry About
When your loved one, in this case, your dog is sick, you have so many things to worry about. One of them may probably be affordability. MetLife Pet Insurance is great! Customer service is helpful with all my questions. They work with your Vet Office to get all the necessary paperwork to process your claim.
Insurer: MetLife
By: P
Ace's veterinary visit claim
I was very pleased that the claims process was so simple
Insurer: MetLife
By: Kimberly
I Love Healthy Paws
I really like Healthy Paws insurance. It is very easy to submit a claim and they are quick to respond and reimburse. Communication has been very good when I’ve had questions. I really like that there are no per year or per incident caps!
Insurer: Healthy Paws
By: Megan
Reimbursement from pet insurance
Sent the claim in and heard back a few days later that it was accepted. Payment was on the way a couple days later. Not too difficult to do. Thank you!
Insurer: MetLife
By: Joyce
Super fast and easy.
I kept putting off doing my claim because I thought it was going to be complicated and frustrating but I was wrong. The system was incredibly easy to use. The response time was very quick and within a few days I saw my money hit my account. I’m a fan
Insurer: Lemonade
By: Tom
Met life
Met Life has provided me excellent coverage for my two beagle mix dogs. They have excellent costumer service.
Insurer: MetLife
By: Joseph
Pets Plus Us is great!
My cat needed major surgery last month and Pets Plus Us was incredibly supportive. Their affordable plans took a huge weight off my shoulders and the customer service team showed such kindness and help during a difficult period. They made the process more manageable and for that, I'm truly grateful.
Insurer: Pets Plus Us
By: Mingxing
Peace of Mind
I don’t want to have to use my insurance. If I do it means my dog is sick or injured and that just breaks my heart. However, having Lemonade as our pet’s insurance company has been a big relief to us. The claims process is easier than ordering a drink at Starbucks for my wife. And I think I get reimbursed faster too. I have never had insurance for my dogs in the past but based on my experience with Lemonade I will have it from now on.
Insurer: Lemonade
By: Shawn
Grateful for Trupanion!
I have had Trupanion insurance for almost 10 years now. They have never let me down! We ended up with a dog who has a significant amount of health problems, from allergies to stomach sensitivities and everything in between. Of course, we couldn't have possibly predicted this when we got the insurance as a puppy and that's an important consideration. We had no way of knowing she would have so many needs, specialists, and procedures, but Trupanion has honored their policies every step of way. She just had a major surgery and related procedures that were completely unexpected. Shortly after, Trupanion sent notice that all of it was eligible and being covered. Because of Trupanion and all the care we are able to provide, Sparkle presents as a very happy, healthy dog! We are very grateful for all of their support!
Insurer: Trupanion
By: Kristen