Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fair but unhappy
Trupanion has a convenient process for claim filing and you are reimbursed fairly quickly. My premiums have consistently gone up every year and I am not happy about this. Your reasons are just poor excuses.
Insurer: Trupanion
By: Debra
ASPCA is the very best
I have two dogs – an older dog and a six month old. I don’t know that I would’ve gotten a puppy without having had such a wonderful experience with ASPCA. I have used other pet insurance with previous fur kids . ASPCA is the best. It’s seamless. Their coverage policy is clear. I recommend them to everyone. I am recommending them to you.
Insurer: ASPCA
By: Colleen
Love my Nationwide
I have a chocolate lab who is mischievous to say the least and full of allergies. We visit Dr Brad of Davis Animal hospital on a regular visit for his shots. It’s so easy , take a photo of the statement, upload and Bam. Check arrived about 5 days give or take a day or so. Highly recommend Nationwide to all my friends!
Insurer: Nationwide
By: Betty
Latest 1 comments
Better hope something major doesn’t happen because they’re ceiling limit it ridiculous. We have the “major” medical plan that doesn’t pay “major” reimbursements Out of a 14K cancer treatment, they cover 5K
Rates keep raising
My Newfoundland will be 6 this week. As a puppy he had a eye defect and needed surgery. I had $700 deductable. They would not cover his bills even after I had paid the deductable. Haven't collected a cent from them yet my premiums keep going up. I regret buying pet insurance from them!
Insurer: Trupanion
By: Lee
Fast Direct Deposit Claim payments
I had a few claims for my 5 year old lab in my 1st year with PetsPlusUs. I found out that the claims process worked very well when you provide all the needed information right from the beginning. I was also lucky that my Vet has a point person that provided a PDF document with all the Doctors medical notes and paid invoices in one file. I also provided an overview document and photos showing evidence of the medical issue. In 3-4 business days the money was in my account and an email with a paid claim document explaining how the claim was processed and how the deductible and co-pay amounts were factored into the claim. It’s been a great experience so far!
Insurer: Pets Plus Us
By: Wayne
Smartest thing I’ve done lately!!
Met Life is wonderful. It has more than paid for itself. It’s the only pet insurance I could find that covers dental cleanings! It takes a little longer than 5-10 days for a claim to be processed, but I always know they will take care of us.
Insurer: MetLife
By: Wanda
Met Life is the Best
We have two Doodles and one has had a few emergencies, Met Life covered it all. I love the coverage , claims done in a timely manner and customer service is the BEST.
Insurer: MetLife
By: Maryann
Never approve claims
Granted I have not had many claims but, the ones I have done, have not been approved. There's always an excuse as to why they won't approve the claims. I pay $400 a month for this insurance that doesn't cover anything. I keep it in hopes that one day if really needed my fur babies will be covered. I highly doubt it though.
Insurer: Pets Best
By: Tamay
Pet insurance declined due to Diarrhea
We have 3 dogs which one of our new dogs was with another insurance provider… we put them all under 1 peppermint insurance… our new puppy had diarrhea under trupanian and when we switched to peppermint they said Diarrhea is a preexisting condition even though no veterinarian has given a diagnosis… the last vet visit was over 1000 dollars and they declined it based on pre existing condition of diarrhea again with no diagnosis… they did blood work and tested for Addison and fecal culture … no diagnosis… so how can peppermint say diarrhea would ever be a preexisting condition without any diagnosis… so disappointed with peppermint… if my / other dogs were not senior dogs we would leave for sure … now it would be 2 hard … I would like to know what people think that diarrhea with the many causes with no diagnosis can be a pre existing condition… or is this just a money grab
Insurer: Peppermint
By: Andrew
Six calls to process one claim
Filed a claim which met eligibility criteria, but was immediately denied because ASPCA said they needed veterinarian chart notes. ASPCA stated fax from get was blank. Over five months I called ASPCA six times to be told process was being expedited, just waiting for vet notes. Followed up with my vet - they had faxed notes four times to ASPCA. We only got reimbursed because we kept bugging ASPCA to do their job.
Insurer: ASPCA
By: Michelle