Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Nationwide-a $ hungry organization-buyer beware!
My new employer offered me pet insurance thru nationwide at a discount and I wanted to switch my existing nationwide policy to the employer plan. Nationwide told me I could switch at renewal. Upon renewal I called to switch it and then they denied the switch because the services rendered during the existing policy were considered pre-existing. They are a money hungry organization willing to tell what you want to hear just for a sale. I would have never selected them if I knew they would pull some deceitful bs like this. Buyer Beware!!!
Insurer: Nationwide
By: Kim
Very Happy Customer!!!
MetLife pet insurance has been outstanding for our furry friends. The coverage is comprehensive while the reimbursement has been fair and equitable. Both the website and the mobile app are easy to use during the submission of claims, and support was extremely courteous and helpful when I have called for help. Resolution of claims typically has taken between two and three weeks which I feel is acceptable. Their explanation of benefits is thorough and easy to read. We have been very satisfied for the two plus years thus far.
Insurer: MetLife
By: Michael
Complete Scam
Complete scam. You pay hundreds a year for a policy that covers virtually nothing. Stupid clause about dental that requires you to endanger your pet and put them through unnecessary anesthesia in order for periodontal disease care to be covered. Wish I could get back every dime I've given them.
Insurer: Pets Best
By: R
BUYER BEWARE
Wish I never committed to this plan...any claim takes 30 davs for them to "decide" whether or not they will cover anything…it's cost roulette with these guys..how can you make a financial decision without knowing what they will help you with?.Always assume they won't and prepare to foot the bill. My dog does not have any pre-existing conditions, medications or allergies. I remain with them because after 3 years it's impossible to get a reasonable rate anywhere else. Went with these guys through Costco, got a reasonable rate only for them to raise the premiums unannounced. When questioned I was told "inflation!" Never again. I
Insurer: Pets Plus Us
By: Claudette
Scam!
This pet insurance company is great as long as you make no claims and just keep paying money. One of my pets had to have surgery for a non-preexisting condition and after getting pre-approved for the claim the pet insurance covers $45 out of $1900 wow great pet insurance. Do yourself a favor and save the monthly payment in an account for your pets at least the benefit will be greater than paying a large amount each year just to get back $45.
Insurer: Trupanion Canada
By: Monique
No Problems
We’ve made a number of claims ranging from getting tests for hip dysplasia to an allergic from eating a bee to an eye infection and have had zero push back or issues. They’ve processed our claims quickly, too, which was a big surprise.
Insurer: ASPCA
By: Rory
HAPPY!!!
Very happy with Metlife. They were fast with my claim and if I had questions they answered them quickly. I'm very pleased that the only claim I had so far was for wellness visits and they paid very quickly.
Insurer: MetLife
By: Elizabeth
Love It
MetLife Pet Insurance is the best we have had quite a few emergency visits for our girl with stomach gastritis and they were great with all the claims.
Insurer: MetLife
By: kimberly
Trupanion’s the best!
Hello I’m so glad that I have Trupanion insurance for my cats. I have one that had over 10K in vet bills due to urinary blockages and surgery. I would had have him treated with or without insurance, but knowing I could concentrate on my boy’s care instead of worrying about the bills was a huge relief! I have had many other claims over the 10+ years my cats have been covered by Trupanion’s plans. Most of the time I was reimbursed within less than 24 hours of submitting the claim. Trupanion has no payout limits or lifetime maximum, and if you have a deductible, it is per condition, not per year.
Insurer: Trupanion
By: Tanya
Thankful for Pet's Best
We chose Pets Best because it is the top rated pet insurance provider by Consumer Reports. The price for accident/illness coverage is very reasonable and we are very happy with the claims process. Our rescue puppy (Noodles) recently injested a large amount of mouse poison. After inducing vomiting at home we took her to Med Vet hospital in Canal Winchester, Ohio where she was treated for 48 hours. She suffered no permanent effects from the episode and is now healthy and happy. We were able to get her the best treatment possible because we knew we had pet insurance. Our claim was reimbursed in time for us to pay off our Care Credit balance with no interest. Pets Best is a blessing and we are very thankful to have this top rated coverage.
Insurer: Pets Best
By: Jerry