Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,617 total


June 27, 2026

The turnaround time was quick and…

The turnaround time was quick and efficient. I am pleased with the amount refunded.

Insurer: MetLife

By: Ann Major

June 27, 2026

Simple and reasonable

I really have loved having Spot pet insurance. Our little pup sometimes gets into things and we need to take her to urgent care. The process of submitting a claim and getting the money back has been pretty easy and always gets done in a timely manner!

Insurer: Spot

By: Isabel Cardona

June 27, 2026

I had a very positive experience with…

I had a very positive experience with MetLife Pet Insurance. My dog's TPLO surgery claim was initially denied, but after I submitted an appeal with the complete veterinary records and supporting documentation, the claim was carefully reviewed and approved. MetLife reimbursed $3,797.82 for the covered surgery expenses. I appreciate that the appeal process was fair and based on the medical evidence. Throughout my experience, claims were processed efficiently, reimbursements were timely, and communication was clear. No insurance company is perfect, but I value fairness, attention to detail, and a willingness to thoroughly review the facts. That gave me confidence that my pet's claim received the consideration it deserved. I would recommend MetLife Pet Insurance based on my experience.

Insurer: MetLife

By: Michelle P.

June 27, 2026

Trupanion truly is the best

Trupanion truly is the best. No hassle when claim is submitted and believe me there are plenty. My little Kobe was diagnosed with Addisons Disease, I am always thankful I have Trupanion.

Insurer: Trupanion Canada

By: Debbie Blackwood

June 27, 2026

Pumpkin Pet Insurance is AMAZING!!

My little baby tore his ACL and had to have surgery. I submitted his paid bills, and Pumpkin made a deposit in my bank account within an hour! Needless to say, I was shocked! Thanks so much for being an awesome insurance company and making a stressful situation a lot less stressful on the wallet!

Insurer: Pumpkin

By: Charlott Dent

June 27, 2026

The process is to submit a claim has…

The process is to submit a claim has always been easy and understandable to do. Payment is also quick. Often times less then a week! I've been very happy with the whole process.

Insurer: MetLife

By: oscar gonzalez

June 26, 2026

Sent in the claim while I was waiting…

Sent in the claim while I was waiting for my injured dog at the ER. Could get it done once I received my bill. Once approved, the reimbursement will be sent to my back account. Very convenient

Insurer: Spot

By: Janet Geier

June 26, 2026

Prompt payment and easy claim filing.

Prompt payment and easy claim filing.

Insurer: Spot

By: Patricia

June 26, 2026

Easy to get through the process

Easy to get through the process

Insurer: MetLife

By: Kimberly Tredway

June 26, 2026

Trustworthy They paid exactly like they are…

They paid exactly like they are supposed to after my dog had to have ACL surgery. No problems with claims.

Insurer: Spot

By: Ellen Neely-smith

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