Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 10, 2025

Easy, affordable and gives piece of mind

Easy to file claims, affordable, and has saved us hundreds of dollars. I finally feel so much less stress when it comes to our pets health. If there was an emergency, we could actually afford to care for our pets! Thank you for this service!

Insurer: MetLife

By: Ginger

October 10, 2025

Simple to use.

We've used Embrace since our dog was a puppy. Every year we continue to use their coverage simply because the claims system is so simple to use and all the information is spelled out very succinctly.

Insurer: Embrace

By: Vince

October 10, 2025

Great Insurance Providers!

Metlife promptly paid my claims and with no pushback. They used Zelle, which is very convenient!

Insurer: MetLife

By: Elkie

October 10, 2025

Customer care

Filing claims was very easy on the MetLife app. Reimbursements on my expenses come back in a very reasonable timeframe. I use the app mostly, but when I have called they have been extremely helpful and professional. Great pet insurance!

Insurer: MetLife

By: Randy Mallinger

October 10, 2025

Comfortable process!!

The claim process is easy and I was paid in just a few days! Thank you!

Insurer: MetLife

By: Demetra

October 10, 2025

Excellent and prompt service

Excellent and prompt service. Easy online claim processing, efficient service and strongly recommend every pet owner have MetLife Pet Insurance

Insurer: MetLife

By: MARK B

October 10, 2025

Easy process

Now that my account is established the claims process is very easy and quick.

Insurer: MetLife

By: Tracy

October 10, 2025

Making claims is easy but getting…

Making claims is easy but getting reimbursed takes a long time.

Insurer: MetLife

By: F. Atcho

October 10, 2025

Consistently denies the same claim I…

Consistently denies the same claim I submit every two months and requires following up with their terrible customer service multiple times.

Insurer: MetLife

By: customer

October 10, 2025

My claims are not being processed in a…

My claims are not being processed in a timely manner. A couple have been overlooked and when I follow up on the status I am unable to get an answer.

Insurer: MetLife

By: customer

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