Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 13, 2025

Excellent claim service

Excellent claim service. Had other pet insurance before and you are the best. Highly recommend

Insurer: MetLife

By: Eileen

October 13, 2025

Within 2 days of submitting an invoice…

Within 2 days of submitting an invoice Pumpkin sent the reimbursement.

Insurer: Pumpkin

By: Judith

October 13, 2025

My doggie injured his back right leg

My doggie injured his back right leg. I took him to his vet who recommended an exam, x-rays and meds. after all was said and done I received the bill. I submitted the bill to Spot and just in a couple of days I received payment in my bank account. They paid exactly what they said they would and showed it in detailed.

Insurer: Spot

By: Ana B.

October 13, 2025

MetLife was responsive when there was…

MetLife was responsive when there was an issue with my claim and are typically fair with their reimbursements. I’m very glad I have pet insurance with this kind of coverage.

Insurer: MetLife

By: Andrew

October 13, 2025

Hassle-free claims process

So far they’ve always paid claims according to the terms of the policy with no extra push back or appeals required.

Insurer: MetLife

By: Kate

October 13, 2025

Company reviews and pays claims in a…

Company reviews and pays claims in a short, timely manner. Very easy to work with.

Insurer: MetLife

By: Audrey

October 13, 2025

It was easy to submit our claim for…

It was easy to submit our claim for immunization and fecal check as well as preventative flea/tick meds. The payment of the claim was in our bank before our charge account was due!

Insurer: MetLife

By: mary cook

October 13, 2025

THE BEST PET INSURANCE!!

This is my first year with MetLife Pet Insurance and I am thoroughly impressed with their response time, speed of claim review and prompt reimbursement. The repayment appears in my Bank account in 5 business days or less.

Insurer: MetLife

By: Rob Mauzy

October 13, 2025

Easy to Navigate

Once I got the hang of how to upload my receipts with all the proper info, the process with MetLife was a breeze!

Insurer: MetLife

By: Jane Valencia

October 13, 2025

I have my three cats insured with…

I have my three cats insured with MetLife and so far I have only positive feedback for the Company. It is easy to put in claims, if necessary and MetLife is responding to all matters with explanations. Also, it is nice to have professional friendly staff during a phone-call.

Insurer: MetLife

By: MARTINA FRANKS

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