Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 15, 2025

Spot Pet Insurance - Quick and Honest

Spot Pet Insurance pays out what they say they will cover and claims are processed quickly. I appreciate their help in my dog's care.

Insurer: Spot

By: Amy Cope

October 15, 2025

Thank You, Healthy Paws!

My little dog is 9 and I have had Healthy Paws Pet Insurance for most of her life. And, I am so happy that I made that decision! From surgeries to acute illnesses they have had my back each time. The cost of surgeries is extremely expensive and to able to recoup a good portion of it makes the experience much more palatable. It is worth every penny of the insurance coverage. Filing a claim is so easy to do online and the entire claim process is quick. I would highly recommend that anyone who is considering pet insurance to look into Healthy Paws. If you love your pet it’s a great choice.

Insurer: Healthy Paws

By: susan george

October 15, 2025

Thank you Trupanion

My cat had to go to the vet due to blockage. It was a tremendously stressful week… he had to go to the vet Wednesday and Thursday. Then the animal hospital Friday and my cat had to be watched overnight. Trupanion made a terrible situation better by quickly clearing 3 claims made that week, on the spot at the clinics. I only had to pay a 1/3 of the vet bills. He is now home and healthy!

Insurer: Trupanion Canada

By: E

Useful
October 15, 2025

Excellent Pet Insurance

I've had this insurance for my dog since he was 6 months old and he is now 12. Yes, the premiums start out low and slowly increase yearly. With that being said, this company is excellent at paying out the claims. It's very easy to submit a claim and the payout is usually about 3 weeks you will have your money back, and it's 80 per cent of what you paid. These past few years have been rough for our dog. He started out a few years ago with a torn ACL and heart condition to which he needs an echo every 6 months and medication. He had the surgery to repair his knee and Fetch paid us back 80 per cent. It made a huge difference. This year with Fetch, we actually almost met our annual limit of $15,000. Our dog had a cancerous tumor, tore the ACL on his other leg, needed a CT Scan, echos, plus consults with surgeons and oncologists. The cost of the 2 surgeries, one to repair the ACL and the other to remove the cancerous tumor, was about $6,900. Fetch sent us a check for $5,548 just a few weeks later. Amazing. They are very consistent and the customer service is excellent. Don't listen to the negative reviews. The premiums are going to increase as your dog ages, but it is well worth it when you have a few rough years like we have had with our dog. Also, I get my dogs medication through the Fetch Pet Pharmacy and instead of paying $100 a month, I pay only $20 a month after submitting the receipt, they send me the money. When you get pet insurance you have to think about the future. When dogs reach a certain age, they get sick. This is an excellent pet insurance.

Insurer: Fetch

By: Melissa

October 15, 2025

I've dealt with them several times and…

I've dealt with them several times and have found them to be VERY SLOW in processing claims. Additionally, they say they've paid a claim and it takes forever to actually receive it. Also, when asked why it takes so long, they simply say "short staffed." I made the comment, "maybe I should have considered a different pet insurer," their response was simply, "that's totally up to you. I guess they figure that one less client means less claims to process. I would seriously suggest that you consider other pet insurance options.

Insurer: Pets Best

By: Todd Rebillot

October 15, 2025

Fast claims & pre-certifications

Quick, accurate & efficient claims process. Super fast pre-certification process of ensuring coverage before proceeding with costly medical testing.

Insurer: Embrace

By: Ann S.

October 15, 2025

Great service & caring

Embrace has always been wonderful and easy to deal with. Claim submission is a breeze and everyone I have ever spoken with is polite & professional. They are also very caring for our Dogs. Highly Recommended

Insurer: Embrace

By: Adam Silva

October 15, 2025

This pet insurance company Healthy Paws Chubb pet insurance

This pet insurance company, Healthy Paws, pays promptly and is very fair. They do not second guess or try not to pay a claim if it is valid.

Insurer: Healthy Paws

By: Linda Rickles

October 15, 2025

Hassle Free!

Not cheap insurance, but it's really easy to submit a claim and processing is hassle free. Frankly, I can't believe it. My dog has cancer and I've had to take her to a veterinary teaching hospital at Purdue University for specialized care and the insurance company hasn't given me a problem at all. They also pay claims quickly. What a relief!

Insurer: Embrace

By: Diana Mercer

October 15, 2025

DO NOT GO WITH SONNET

DO NOT GO WITH SONNET! This has been one of the absolute worst experiences I have ever had with an insurance company. It takes forever to talk to a person and then when you do, they just gaslight you. I cancelled my policy and they still charged me $300 for 3 days of coverage? Then when I asked to refund that, they refused.

Insurer: Sonnet

By: Jonathan R

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.