Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 18, 2025

Reimbursement is very fast

Reimbursement is very fast, which really helps my budget. This is especially helpful when dealing with my dog's medical challenges. I'm so happy I know I'll be reimbursed so quickly. Thank you.

Insurer: Healthy Paws

By: Catherine Stark

October 17, 2025

Choose Healthy Paws

Every claim is seamless and always an immediate response; great follow-up and customer service. Reimbursement is usually one or two days, which is unheard of. Highly recommend using Healthy Paws!

Insurer: Healthy Paws

By: Suzanne W.

October 17, 2025

excellent insurance and simple to file…

excellent insurance and simple to file claims

Insurer: Embrace

By: Philip Cestaro

October 17, 2025

Quick refunds

I appreciate MetLife Pet Insurance as I've received my 80% refund quickly after filing claims.

Insurer: MetLife

By: Lisa D

October 17, 2025

I filed the claim on Sunday and got…

I filed the claim on Sunday and got reimbursed on Wednesday. Quick and easy. I will say, whenever I need to speak with a customer service representative, they are some of the most friendly and helpful folks I have ever encountered.

Insurer: MetLife

By: Tom

October 17, 2025

Coverage and easy submission

Coverage and easy submission

Insurer: MetLife

By: Diana

October 17, 2025

got my money back with no proplem

got my money back with no proplem

Insurer: MetLife

By: lisa ryancustomer

October 17, 2025

Claim process was simple and payout was…

Claim process was simple and payout was quick. Last thing I needed after dealing with a medical emergency with both of my dogs was any complications or push back from the insurance Co. Thank you for living up to your end of the bargain.. much appreciated

Insurer: Spot

By: Patrick Hopkins

October 17, 2025

No matter what I don't get approved

No matter what I submit for a claim, Embrace finds a reason not to pay out what they promise. I have invoices, documentation, EMAILS directly from the vet explaining what is diagnosed yet I still have nothing. I'm not happy and not renewing, it's a waste of money.

Insurer: Embrace

By: Oz

October 17, 2025

Reimbursement

The company has gotten so much better on reimbursement time on claims

Insurer: MetLife

By: Tracy Hand

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