Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 18, 2025

I appreciate the prompt review and…

I appreciate the prompt review and reimbursement.

Insurer: Pumpkin

By: Sherry

October 18, 2025

Ver very slow pricessing

Ver very slow pricessing

Insurer: Pets Best

By: Bekki Hardy

October 18, 2025

Pets Best is really responsive with the…

Pets Best is really responsive with the claims that I submitted. If theres a delay with processing the claims, I will be informed of that. I think for the most part, they are pretty fair with the claims

Insurer: Pets Best

By: Kim Parr

October 18, 2025

I had major medical for 7 1/2 years

I had major medical for 7 1/2 years, never needed to use it. Nationwide cancelled my insurance in 2 months after he turned 8. Can’t trust Nationwide, they took my money, increased premium each year and just cancelled the insurance I never even used.

Insurer: Nationwide

By: Ingrid Rhoads

October 18, 2025

Embrace Pet Insurance is the real deal

Embrace Pet Insurance is the real deal. My dog had to have emergency surgery for bladder stone removal after being diagnosed with a urinary tract infection. I received an invoice from the vet for the initial visit and another invoice for the surgery. I submitted the invoices on Embrace's website and 2 business days later they issued 2 checks and dropped them into the mail. I couldn't be happier with this company. : )

Insurer: Embrace

By: Tracey M

October 18, 2025

I bought a policy the day I adopted my…

I bought a policy the day I adopted my pup back in 2019. Since he has had a couple of major medical issues. Healthy Paws has been great about paying claims. I typically have a refund in my account 1-2 days after submitting a claim.

Insurer: Healthy Paws

By: Paula Stabb

October 18, 2025

Always helpful and friendly

Always helpful and friendly . Quick turn around times for claims

Insurer: MetLife

By: customer

October 18, 2025

Easy peasey to file a claim

Easy peasey to file a claim. Fast reply & payment

Insurer: MetLife

By: Sharon Hall

October 18, 2025

Easy to Submit Claims and Quick Turn Around Times

Metlife has been great, the app is so easy to submit claims and payments arrive usually in less than 10 days! Any time Ive called customer service they are friendly and helpful with calls taking less than 5 minutes.

Insurer: MetLife

By: B Coon

October 18, 2025

Great company always process claims…

Great company always process claims that qualified in a timely manner

Insurer: MetLife

By: Sharon Valentine

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